Software Toolbox Technical Blog

What is the customer experience when contacting the supplier’s technical support?

2 min read

By Win Worrall on Apr 12, 2016 2:02:15 PM


This is Part 3 of our “25 Things to Consider when Choosing an OPC Tunnel” series. What is the customer experience when contacting the supplier’s technical support?

Technical support is an area where users shouldn’t underestimate the importance.  This blog will cover some important aspects of technical support to consider when evaluating different tunneling suppliers.

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How should a tunneler handle network security?

2 min read

By Win Worrall on Apr 5, 2016 1:14:18 PM


This is Part 2 of our “25 Things to Consider when Choosing an OPC Tunnel” series. How does the tunneler handle security?

Security is an integral consideration when choosing a tunneling solution.  This blog will cover some important aspects of security to consider when evaluating different tunneling solutions.

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How should a tunneler respond when the network connection is lost?

3 min read

By Win Worrall on Mar 23, 2016 12:59:12 PM


This is Part 1 of our “25 Things to Consider when Choosing an OPC Tunnel” series. When choosing software applications to handle the tunneling of your data, there is more to making the right choice than simply a checkbox on a product datasheet that says “tunneling”. This series will introduce you to the considerations that will help you make an informed choice and choose the most effective tunneler for your specific application requirements. If you are unfamiliar with what an OPC tunnel is, please read our post “ Tunneling OPC Data – What Is It?
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Four reasons to use tunneling for OPC data integration

2 min read

By Win Worrall on Mar 17, 2016 10:23:55 AM


In today’s industrial operations environments, OPC is the standard of choice for interoperability between software and hardware in the multi-vendor real world. Major software applications that need data from other systems have implemented OPC client interfaces. Those same applications if they need to share data with others, have also implemented OPC server interfaces. Similarly, the OPC standard has allowed software vendors to write applications, called OPC Servers, which make it easy to access real-time data from any piece of equipment offered by any vendor.

Since 1995, the OPC Foundation estimates that over 30 million OPC server and client software applications have been deployed in operations management from the shop floor up through production and operations management layers. The result is that data from the factory floor is more available now than ever before.

The greater availability of data has generated greater demand for access to the data across a wider number of locations and users. However, getting that data from the factory floor to your systems and staff to monitor and act upon it has challenges.

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