We all love it when things go according to plan, but realistically that’s not always the case. Inconsistent device documentation and confusing protocol specs can make custom protocol implementation for devices that don't use standard communications protocols daunting, and although OmniServer is significantly easier than custom code solutions, there are still a lot of details to attend to!
So, what happens when things aren’t working as you hoped? With OmniServer, our users rave about its simple but powerful diagnostics tools and how they make troubleshooting communication issues a breeze. In this blog post, we will examine the five diagnostics tools available within OmniServer: the Logger, Item Values, I/O Monitor, Poll Statistics and Offline Devices. Our own technical team uses these same diagnostics when we are helping you during or after implementation.