If you're a TOP Server for Wonderware user, I won't assume that you've ever had the need to contact Software Toolbox for a technical support issue. I've spoken with users over the years who indicated that after they installed TOP Server for their particular device type, it just worked and had been running with no issues ever since.
However, it's always best to be prepared for the worst case scenario in most situations. To that end, it's a good idea to know what tools are at your disposal should you ever have any issues with TOP Server for Wonderware requiring you to contact our knowledgeable technical support engineers.
Continuing our “Tech Support Corner” blog post series, this blog post covers how the TOP Server for Wonderware Application Report Utility allows you to help our technical support engineers help you by providing much of the information they need to troubleshoot issues when you initially contact them.