Software Toolbox Technical Blog

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In today's blog post, I reach out to you in tribute to Kevin M. Rutherford, our dear friend and colleague. 

It is with an exceptionally heavy heart that I am writing to share that Kevin passed away suddenly and unexpectedly on May 14, 2023. Our compassion, love and support go out to his wife Jennifer, Kevin's family, their friends and extended family at this time of loss. Last week, we held a week of silence on this blog in honor of Kevin. This week we felt moved to honor Kevin here, the place many of you heard from him regularly and share what he meant to us, partners, & clients around the world. Bear with us, as we have a lot to say, but we loved Kevin and he will be missed forever. 

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Having expectations, for both oneself and others, plays a vast role in motivation, success and the overall experience one has in virtually any situation. As can be expected, when you're reaching out to the technical support team of any company, there's a good chance you're already in a state of some distress, potentially. As such, an empathetic ear and technically proficient hand on the other end of the line can go a long way to making your day better.

Software Toolbox takes great measures to ensure that all employees are equipped to provide exceptional support and we hold ourselves to a high expectation when delivering solutions to your technical problems. We put ourselves in your shoes wherever possible to understand the stressors motivating your call so we can do our best to deliver. This blog post will highlight some key benefits of working with Software Toolbox.

JSON (JavaScript Object Notation) is a file format that has become fairly common in the industrial automation industry for storing data or information (including such things as configuration files). But also as one of the most common data formats used by RESTful APIs and web services, which are commonly used for providing a range of useful information including energy prices and weather data.

Sometimes, of course, depending on the application, some or all components of JSON packet might be variable or dynamic in nature, which can make it difficult for off-the-shelf industrial software solutions to properly parse the information from those packets.

In this post, I will cover step-by-step how to leverage the scripting capabilities of the OPC Router to access and parse JSON packets either from a JSON file saved to a specific file directory or from a RESTful web service after which that data can be used with any of the other connectors that OPC Router supports. For this example, we log the data to a SQL database.

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Firstly, Happy Belated Earth Day to all that celebrated on Saturday!

Currently, renewable energy generates around 20% of all electricity in the US. This percentage increases daily - you may have seen more solar panels popping up around your neighborhood! This allows us greater potential to modernize the grid through renewable energy within our communities.  As the potential for more energy generation increases, the need for more jobs within this sector increases as well.  In fact, with the Inflation Reduction Act of 2022 (IRA), the more than $50 billion in clean manufacturing investments in the law will create an estimated 900,000 jobs over the next decade.  These strong investments will initiate a manufacturing revitalization and help to move clean manufacturing to center stage within the US.

In this fourth and final installment of our Environmental Sustainability blog series, we are going to take a look at commonly used software solutions that our clients in the Renewable Energy sector have implemented to assist with sustainable energy production.

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When people think of environmental sustainability, in general, they often do not think of the oil and gas industry. But the fact of the matter is that oil, natural gas and other hydrocarbons are a large part of our global energy supply and chemical production. There are many environmentally-focused regulations that these industries must meet. Even with these regulations, the industry has begun to exceed these expectations through technology such as carbon capture as a method of reducing one’s ecological footprint.

In this third installment of our Environmental Sustainability blog series, we are discussing oil & gas industry regulatory requirements and how industrial automation software solutions empower organizations in the industry with monitoring of critical data so they can act on potential issues before they become problems, and support their reporting to meet such requirements and also with monitoring such that those requirements can be more easily achieved.

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Environmental sustainability is built on the principle that everything humans need for both survival and our well-being triggers a reaction in the environment. The pillars of sustainability are based upon the interdependent relationships of the environment, the economy, and our society. Because many of the goods and services that are required for human survival are either traded for or purchased monetarily, this inherently creates an impact on the environment. So, what is the economic impact of environmental sustainability?

In this second installment of our Environmental Sustainability blog series, we are exploring just that – how investing in the sustainability of your product line can have positive impacts on the environment.

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Here at Software Toolbox, we strive to be the “One Responsible Partner” for our clients - a motto we see as soon as we enter the door every morning. That extends beyond just our amazing sales and support teams. It also means being the One Responsible Partner for our Earth.

With Earth Day coming up, our team has decided to take this month to focus on the different ways our products help users achieve their own environmental sustainability goals and the conservation of natural resources in general. In this first blog post, we will take a look at how OmniServer helped a food and beverage user improve efficiency and reduce waste in a “sweet” way.

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As someone who has worked with non-standard device connectivity using OmniServer for almost 18 years, I've encounter most of the subtle nuances of certain protocols that a user might need to implement and how to do so in OmniServer. One such nuance (which is true even with "standard" protocols such as Modbus) is that it's not uncommon for device vendors to implement their communication protocols with variable or parameter values that use a unique byte order compared to ordering by the first byte received to the last byte received (also referred to Most Significant Byte to Least Significant Byte, Big Endian or Motorola Byte Order).

You may not be aware that OmniServer has several flexible ways to manipulate the ordering of bytes parsed into Items to be shared with client applications to ensure that the correct and expected value is always displayed in your HMI, SCADA, historian, MES or other client applications.

Returning and expanding our "Did You Know" OmniServer blog post series, I'll cover what byte ordering settings are available in OmniServer, when you might need to use them and how.

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It's common for members of the Software Toolbox Technical Team to encounter instances where users need to configure thousands of static tags for the devices in their TOP Server projects. We have even supported implementations with over a million tags.

In such situations, it would be inefficient to manually add each individual tag to TOP Server. There are several better alternatives for adding large quantities of static tags to a TOP Server project: Automation Tag Generation (ATG), Bulk Tag Creation, and/or CSV Import/Export.

Continuing our Tech Support Corner blog series, this post covers what methods you have available to mass create large quantities of static TOP Server tags and how to use them for greater efficiency.

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The DNP3 protocol is commonly used in water/wastewater and other utilities related industries. It's common for RTUs used in these industries to support both DNP3 and Modbus (and possibly other communications protocols). DNP3 has many features compared to Modbus (and other more traditional protocols) that make it desirable for such remote telemetry applications including buffered event history and unsolicited (or Report-By-Exception).

But if you're new to working with DNP3 (it's common for users in such industries to be quite familiar with Modbus but not so familiar with the quirks of DNP3), it's important to understand how differently it behaves with respect to polling frequency, polling composition and considerations when configuring the DNP3 outstation/device itself.

Continuing our Tech Support Corner blog series, this post discusses what drives the polling behavior for DNP3 drivers in TOP Server and how the configuration on the device itself can impact what data is returned when a poll is issued.

This week's post is a technical update to share news about updates released for DataHub and OPC Data Logger, reminders about the value of the Tech Support corner, and your last warning about DCOM Hardening before the Windows update next week!

The team is working on some more tech tips and video tutorials that you'll start seeing later this month. Meanwhile, here's this week's update.

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With Modbus having been around since 1979, I’m sure you have had some interaction with it or at least awareness of it if you work in the automation industry. Our TOP Server is very widely used for its Modbus TCP/IP Ethernet Driver and variety of Modbus serial drivers to enable users to connect to any Modbus devices that they have in the field. For that common use case, the device is the Modbus Server, and the TOP Server is the Modbus Client.

But what if you needed to configure TOP Server to be the Modbus TCP/IP Server (i.e. the “device”)? That is the purpose of this next post in our continuing Tech Support Corner blog series – to discuss and tell you how you can configure TOP Server to act as a Modbus server device, which is a common need for systems where either a device or other software application can only act as a Modbus Client and you have other systems that need connectivity to that Modbus client.

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A common misconception about TOP Server as an OPC server is that TOP Server will poll your device/devices automatically with no OPC client connected. So, when you are getting started with TOP Server, it is good to have an accurate understanding of how interactions occur between each node of a basic OPC architecture— client-server and server-device— to ensure that the configuration meets your needs and can be scalable to more demanding projects.

Continuing our Tech Support Corner blog series, in this blog post, we will discuss some basics of the interactions between an OPC client and server, including different types of reads and the expected behavior that you'll see as a result of those interactions.

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If you're a TOP Server user with OPC UA client connections to TOP Server, you may have noticed a section in the OPC UA Configuration Manager titled "Discovery Servers". Possibly you're using an OPC UA Local Discovery Server (LDS) but many of our users aren't sure what an LDS is, how to use one with TOP Server or why they should.

Continuing our Tech Support Corner blog series, in this blog post, I will step through how to make TOP Server discoverable via a Local Discovery Server or a Global Discovery Server using the OPC UA Configuration Manager, as well as what this does behind the scenes so that you can make other OPC UA servers discoverable even if they don’t have a similar built-in configuration tool.

So, no, we're not actually taking a rest - we're looking at what REST the acronym means from a practical perspective. But perhaps after reading this, if you're looking to connect to a RESTful API, you can give your mind a rest knowing you have a path forward.

I know the first time I ever heard the term, I had no idea what it meant or how to approach it. Maybe you've been told a certain data source has a REST API for accessing it, but you're not sure where to get started leveraging that API with your control system.

This post will provide a practical explanation of what REST is, how it can be useful to you and how you can take advantage of data provided by RESTful APIs or web services in your operations.

In keeping with ongoing continuous improvement initiatives, TOP Server for AVEVA V6.13 adds several enhancements and resolves known issues for over 20 drivers and plug-ins.

In this post, we'll cover the key features released in V6.13 in more detail, namely some helpful testing features, functionality and performance enhancements to several drivers, updates to Siemens S7 Plus Ethernet and updated MTConnect version support, including how they benefit you as a TOP Server user.

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Welcome to our most popular blog post of the year! This post is our 6th annual sharing of references to learning resources including new whitepapers, our ever hot Tech Support Corner, a new AVEVA Users Corner, and new technology releases that users have told us were the most helpful to them over the course of the last year.

2022 accelerated transformations as industry worldwide continued to adapt to succeed in the face of ongoing challenges in supply chain, inflation, labor shortages, and exploding customer demand.  Each year we publish this blog post to help you learn, grow, and support empowering you to improve your business.

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Users of AVEVA™ software are already familiar with the native connectivity options they have for interfacing with different systems and devices. AVEVA users often turn to Cogent DataHub® for integration of a wide variety of industrial and other data sources such as MQTT clients/brokers, SparkplugB systems, databases, historians and much more.

AVEVA InTouch users have traditionally connected to DataHub via its OPC DA Classic interface (via AVEVA OI Gateway). AVEVA's OI Gateway also provides those users the additional option of connecting to OPC UA data sources, for easier and more secure remote connections to such data sources.

In this video blog post, we will cover the basic steps to connect AVEVA InTouch to DataHub via OPC UA, expanding the variety of connectivity options available to AVEVA users.

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Most AVEVA™ users are already familiar with the native connectivity options they have for interfacing with different systems. AVEVA users have turned to OmniServer for many years to integrate non-PLC devices such as barcode scanners, weigh scales, vibration monitors, RFID readers and more, all without custom code.

Those users of AVEVA InTouch have traditionally connected to OmniServer directly via its native SuiteLink interface. AVEVA's OI Gateway provides those users the additional option of connecting to OPC UA data sources, for easier and more secure remote connections to such data sources.

In this video blog post, we will cover the basic steps to connect AVEVA InTouch to OmniServer via OPC UA, expanding non-PLC device connectivity options for AVEVA users.

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Most AVEVA™ users are already familiar with the native connectivity options they have for interfacing with different systems. Many AVEVA users have also turned to TOP Server over the years, both for standardizing device connectivity in a single server and for drivers/protocols not available as native AVEVA options as a complementary solution.

Those users of AVEVA System Platform have traditionally connected to TOP Server directly via either its native SuiteLink interface. AVEVA's OI Gateway provides those users the additional option of connecting to OPC UA data sources, for easier and more secure remote connections to such data sources.

In this video blog post, we will cover the basic steps to connect AVEVA InTouch to TOP Server via OPC UA, expanding device connectivity options for AVEVA users.

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It's pretty common these days for companies to use Microsoft Teams™ for internal communications within and between departments and maybe even between IT and OT segments in an organization. This has become more and more important with increasing remote office scenarios, enabling vital collaboration between key members of an organization.

But what if you could also have real-time updates from your process and other systems in the same fashion? Rather than a colleague messaging you about an urgent matter, what if your actual processes and even business systems could message you via Teams with actionable information (possibly a line is down, or a tank level is approaching maximum level)?

In this blog post, we'll cover the steps necessary to use OPC Router to integrate your variety of systems with Teams so that you can have real-time updates and make important decisions about your business more quickly.

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If you're reading this, you likely have at least one Siemens S7 PLC on your network being used in your industrial process and need to integrate data from that process. And if you're still using traditional Siemens variable-type addressing to access your S7 controllers, you need traditional S7 TCP/IP protocol connectivity.

In this video blog, I'll show you how to get started using our Siemens TCP/IP Ethernet driver to connect and gather real-time process data from Siemens S7 PLCs for AVEVA software applications and other clients.

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OPC Router includes a wide range of features that you may already be taking advantage of. The product is regularly updated to add additional useful features and tools, and to resolve any known issues, as part of its continuous improvement process.

In this post, I will cover new features and enhancements available in OPC Router V4.28 including:

• New MQTT Sparkplug A & B Plug-in 
• MQTT V5 support
• Support for Oracle Cloud Databases & Wago IoT Cloud 
• Expanded Database and Variable Triggers

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AVEVA™ users have a range of native connectivity options for interfacing with different systems. OPC Router also supports connectivity to variety of different systems that users sometimes need to access from AVEVA System Platform. Users of AVEVA System Platform can leverage OI Gateway to easily and securely connect to OPC Router via OPC UA for connections to many other data sources.

In this blog post, we will cover the basic steps to connect AVEVA System Platform to OPC Router via OPC UA, enabling additional connectivity options for AVEVA users to systems such as SAP (and other ERPs), a variety of relational and other databases, conversion of file data including CSV, XML, JSON and others, IIoT systems including REST and SOAP web services and MQTT brokers and more.

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If you have been following our blog for a while or have been exploring IoT platforms available in the market, you may know that the Google Cloud Platform combined with the Google IoT Core is a frequently used combination in the industry. Google has recently announced that it will be shutting down the Google IoT Core. In doing so, Google is forcing many of its Cloud Platform users to switch platforms.

In this blog post, we will review detailed information about the alternatives to the Google Cloud Platform that are available for use with all of the IoT capable products we provide, and how the change works.

The LGH File Inspector software solution enables rapid query and export of Wonderware InTouch LGH files to Excel & CSV for analysis and reporting. Following on the recent LGH File Inspector v3 release a few months ago, the LGH File Inspector has been updated again to Version 3.5.

This release is all about “Faster Time to ROI” with much faster queries, ways to add calculated value to the data, and more options for how to view & export data, and access recently run projects. Find out how these updates can benefit you with this technically deep blog post.

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Modbus is one of the most widely used protocols around the world, implemented as the communications protocol by many different vendors for integration with other systems. If you're reading this, you likely have at least one Modbus device (whether it's a PLC, RTU or other device) being used in your industrial process and need to integrate data from that process.

In this video blog, I'll show you how to get started using our Modbus TCP Ethernet driver and it's flexible settings to connect and gather real-time process data from pretty much any Modbus Ethernet capable device for HMI, SCADA, MES and other client applications.

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As someone who has worked with non-standard device connectivity using OmniServer for over 16 years, I consider myself well-versed in some of the more obscure nuances of certain protocols that a user might need to implement and how to do so in OmniServer.  It's very common for non-standard device protocols to simply be some combination of ASCII alpha-numeric characters with some special characters mixed in for starting messages, terminating messages or as delimiters.

Many OmniServer users may not be aware, though, that there are certain ASCII characters that are used in OmniServer protocol messages that have special meaning. So when you come across a device protocol that requires those characters to be sent or receive as-is (namely backslashes, curly braces and square brackets), there is some special handling required when configuring your OmniServer protocol .

Returning and expanding our "Did You Know" OmniServer blog post series, I'll cover the usage of some common special syntax characters for OmniServer protocol messages and how to, when needed, escape their special status in the message so they can be treated as their original ASCII equivalent instead.

It's important for any enterprise to have actionable data in the timeliest fashion for making decisions. Minimizing downtime and increasing performance are important to the profitability of any company and knowledge at the point of action is key.

To that end, automating notifications or reports based on the latest process data from your various systems can ensure you're never in the dark when it comes to your processes.

In this post, I will cover step-by-step how to easily automate email notifications and reports for OPC and data sources with the OPC Router for giving you and other decision makers the knowledge you need to make informed decision as quickly as possible.

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Allen-Bradley's Logix family of PLCs and PACs is one of the most popular controllers across many automated industries. If you're reading this, you likely have at least one Logix controller being used in your industrial process and need to integrate data from that process.

In this video blog, I'll show you how to get started using our ControlLogix Ethernet driver to connect and gather real-time process data from Logix controllers for HMI, SCADA, MES and other client applications.

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OPC Router provides connectivity to a wide range of data sources including ERP systems such as SAP, a variety of relational and other databases, conversion of file data including CSV, XML, JSON and others, IIoT systems including REST and SOAP web services and MQTT brokers and more. It's often necessary for OPC UA client applications (such as HMIs, SCADAs and other software clients) to need access to such data sources. OPC Router also supports acting as an OPC UA server.

In this blog post, we will cover the basic steps to map such non-OPC UA data sources supported by OPC Router to OPC UA nodes/items for access by external OPC UA clients.

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Our team often gets questions about the extent to which our products can be used. It’s important to differentiate between technical versus practical limits when discussing what is and is not possible.

Continuing our Tech Support Corner blog series, I will be providing some insights into how many channels, devices, and tags it is technically possible to set up in TOP Server while also highlighting some practical rules of thumb to observe to ensure the best performance.

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If you're a TOP Server user, you're likely accustomed to connecting to a device configured in TOP Server that is sending real-time data through one of its many available drivers. But did you know you can setup devices in a "Simulated" mode for a variety of client testing purposes when a live device isn't available?

Continuing our Tech Support Corner blog series, this post covers how the "Simulated" device property works, why you might implement it into your testing and a brief walkthrough on connecting a variety of client applications to a simulated device in TOP Server.

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Cogent DataHub® is a gateway that enables a wide range of connectivity interfaces for different data sources such as OPC UA, OPC DA, ODBC, DDE and so much more.  Included in those available interfaces is the ability to act as both an MQTT client and broker even including Sparkplug B support for enabling MQTT integration with many other types of systems that don't natively support MQTT.

A key facet of the MQTT specification that can sometimes be complex for our users and cause issues with compatibility between DataHub and other MQTT clients and brokers is how to handle the formatting of MQTT messages. As you may or may not know, while MQTT does specify how to construct a message header for routing by an MQTT broker, it does NOT specify the actual message content. This tends to be a challenge when MQTT clients from different developers need to work together, since they need to be using the same format for the message content.

In this video blog, I'll show you how to use DataHub V10's Advanced MQTT Parser capability to specify flexible formats that will work with virtually any other vendor's MQTT clients and brokers.

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Many AVEVA™ users are probably already aware of the native connectivity options they have for interfacing with different systems. Many AVEVA users have also turned to TOP Server over the years, both for standardizing device connectivity in a single server and for drivers/protocols not available as native AVEVA options.

Those users of AVEVA System Platform have traditionally connected to TOP Server directly via either its native SuiteLink interface or OPC DA Classic. AVEVA's OI Gateway provides those users the additional option of connecting to OPC UA data sources, for easier and more secure remote connections to such data sources.

In this blog post, we will cover the basic steps to connect AVEVA System Platform to TOP Server via OPC UA, expanding device connectivity options for AVEVA users.

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If you are reading this post, chances are you have configured your TOP Server project and are communicating with your devices successfully. Perhaps, you also have a client application successfully writing and/or reading to or from TOP Server. Did you know all TOP Server drivers provide several different Scan Modes for controlling how client requests affect the polling frequency for your configured devices? In fact, these Scan Modes apply to all client connection types including OPC UA, OPC DA and AVEVA SuiteLink.

Continuing our Tech Support Corner blog series, this short post will discuss the five Scan Mode options available in the TOP Server Device Properties. Each Scan Mode serves a different purpose depending on your specific scenario. We will explain each mode, giving you a better understanding of which mode is best for your situation. Correctly setting the Scan Mode to match the capabilities of your device will help to provide optimal performance for your automation system.

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AVEVA™ users already have a wide range of connectivity options for interfacing with different systems. For many years, OmniServer has been expanding that connectivity to include non-standard, non-PLC type devices that don't have an existing off-the-shelf communications driver. Users of AVEVA System Platform have traditionally connected to OmniServer via either the native SuiteLink interface or OPC DA Classic. AVEVA's OI Gateway provides those users the additional option of connecting to OPC UA data sources, for easier and more secure remote connections to such data sources.

In this blog post, we will cover the basic steps to connect AVEVA System Platform to OmniServer via OPC UA, expanding non-standard device connectivity options for AVEVA users.

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AVEVA™ users already have a wide range of connectivity options for interfacing with different systems. Cogent DataHub® also supports an extensive selection of connectivity to different systems that users sometimes need to access from AVEVA System Platform. Users of AVEVA System Platform have traditionally connected to DataHub via OPC DA Classic. AVEVA's OI Gateway provides those users the additional option of connecting to OPC UA data sources, for easier and more secure remote connections to such data sources.

In this blog post, we will cover the basic steps to connect AVEVA System Platform to Cogent DataHub via OPC UA, expanding connectivity options for AVEVA users.

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Ongoing digital transformation and operational visibility initiatives continue to demand the integration of different systems using different technologies. With increased adoption of secure OPC UA and MQTT Sparkplug B, it’s only to be expected that users will have systems that support one or the other technology but need to communicate with each other.

Although OPC UA supports a publish-subscribe mechanism with OPC UA PubSub, and adoption of OPC UA is strong and growing, the reality is there will be situations where the user is already using MQTT Sparkplug B and needs to integrate it with OPC UA or vice-versa, without writing custom code or going through complex configuration.

Software Toolbox was founded 26 years ago on the principal of making data and device integration easy by using configurable off-the-shelf software to avoiding writing custom solutions and knowing the pros and cons of and ins and outs of many technologies. That mission remains strong, as you’ll see, as we discuss interoperating between OPC UA and MQTT in this blog post.

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If you use OPC UA, you are likely at least somewhat familiar with OPC UA certificates. OPC UA client and server applications typically have Application Instance Certificates to provide application-level security. They are used for establishing a secure connection using Asymmetric Cryptography.

OPC UA certificates include a digital signature by the generator of the certificate. This digital signature can be self-signed or can be signed by a Certificate Authority (CA). Both types of certificates provide the same level of security and can be used in Asymmetric Cryptography. The major difference between CA signed and self-signed certificates in an OPC UA installation is the effort required to deploy and maintain the certificates. The choice of when to use a CA issued certificate versus a self-signed certificate depends on the installation and site requirements.

Many of our products leverage the OPC UA Configuration tool from the OPC Foundation to create and trust certificates and certificate authorities (CA). This tool actually installs with our OPC Data Client toolkit but is also available from the OPC Foundation. But how do we navigate this tool and the use of OPC UA certificates as a whole?

In this blog post, we will cover both methods of UA certificate signing, as well as the tool mentioned above for easily managing UA certificates for your OPC UA applications.

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Are you an AVEVA™ System Platform user but you also have some other client or system (HMI, SCADA, other) and need that system to access data from System Platform?  It's a use case that sometimes occurs if your company is acquired another company and a non-AVEVA HMI/SCADA came as part of the assets.  Or perhaps your company merged with another and now your AVEVA system is expected to integrate with other systems.  Your options for sharing data largely depend on what software interfaces these "other systems" support.

In this blog post, I'll discuss how to share your AVEVA System Platform 2020 (or newer) data via OPC UA (without using OI Gateway) using the TOP Server OPC UA Client driver for situations where you have another non-OPC UA capable client application that needs access to process data in your AVEVA system.

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A common use case that we encounter with many AVEVA™ users is the need to share data from System Platform with some other client or system (HMI, SCADA, other). It's not uncommon for a company to be acquired by another company and its assets and a non-AVEVA HMI/SCADA came as part of the assets.  Or perhaps a system is being add with limited interfaces for external connectivity.  Your options for sharing data largely depend on what software interfaces these "other systems" support.

In this blog post, I'll discuss how to share your AVEVA System Platform 2020 (or newer) data via OPC UA (without using OI Gateway) using the OPC Router for situations where you have another non-OPC UA capable client application that needs access to process data in your AVEVA system such as an ERP system, IIoT platform, web service and more.

If you’re reading this post, you’ve almost certainly at least heard of DCOM. And, possibly, you’re one of many who have struggled over the years with the trials of configuring remote OPC Classic connections between machines where DCOM inevitably increased your time and difficulty for what should be a relatively painless task.

DCOM Hardening is Permanent in 6d 1h 34m 0s

DCOM hardening with no option to disable it is coming up fast - March 14, 2023. If you haven't already made a plan to either migrate away from DCOM communications entirely or address how to keep your process systems that will still rely on remote OPC Classic over DCOM working reliably, time is running out. Downtime is costly and a system that is using OPC Classic and hasn't been evaluated to determine the effects of DCOM hardening could be vulnerable to communication breaks.

This blog post discusses 6 types of options to relieve DCOM hardening pain. These include alternatives to DCOM that cover a range of use cases depending on what software you already have installed and your existing system architecture. We also have a comprehensive guide that you'll be able to request that addresses what DCOM changes will be needed if you're not in a position to migrate currently.  Our technical support team are also willing to discuss your specific requirements with you, so you're not on your own out there! 

Software Toolbox Products DCOM Readiness and Action FAQs

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Are you or have you ever been in a situation where you were working with both an AVEVA™ solution and some other client or system (HMI, SCADA, other) and needed to share data?  Perhaps your company acquired another company and its assets and a non-AVEVA HMI/SCADA came as part of the assets.  Or perhaps your company merged with another and now your AVEVA system is expected to integrate with other systems.  Your options for sharing data largely depend on what software interfaces these "other systems" support.

In this blog post, I'll discuss how to share your AVEVA System Platform 2020 (or newer) data via OPC UA (without using OI Gateway) using the Cogent DataHub® for situations where you have another non-OPC UA capable client application that needs access to process data in your AVEVA system.

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For users that have never worked with OmniServer, it can be intimidating thinking about how to take information out of a device manual or protocol document and convert that into an OmniServer protocol for your device. OmniServer makes this significantly easier, though, than alternatives such as custom code, especially once you're familiar with how OmniServer works and how to get started.

Continuing our Tech Support Corner blog series, this blog post covers six tips I know should help any relatively new users be successful getting OmniServer connected to your non-standard devices as quickly as possible.

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If you're reading this, you likely have at least one Siemens S7 PLC on your network being used in your industrial process and need to integrate data from that process. And, like many of our Siemens users, you're likely interested in accessing symbolic references (versus the traditional Siemens variable addresses) supported by newer S7 controllers.

In this video blog, I'll show you how to get started using our Siemens S7 Plus Ethernet driver (part of the Siemens S7 Plus Suite) to connect and gather real-time process data from Siemens S7-1500 and S7-1200 PLC symbolic variables/tagnames for AVEVA Wonderware applications.

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As you may be aware, Wireshark is an incredibly useful freeware tool for capturing network traffic on a computer. Our support engineers find it to be invaluable for troubleshooting Ethernet communications issues, as it provides visibility into more than just the protocol data packets, including handshaking calls and responses.

Wireshark also provides options for specifying capture filters (for defining a smaller subset of data to be captured that you're interested in) or you can capture all traffic and apply a display filter to narrow down the traffic that is visible.

Continuing our Tech Support Corner blog series, this blog post covers how to go even further using Wireshark by defining scripted custom Wireshark captures for specific use cases, which is helpful for capturing infrequent issues without wasting a lot of unnecessary hard drive space.

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OPC Router already includes a wide range of features that you may already be taking advantage of. You're likely also aware that OPC Router is regularly updated to add additional useful features and tools, and to resolve any known issues, as part of its continuous improvement process.

In this post, I will cover new features and enhancements available in OPC Router V4.27 including:

• New plug-in for OPC UA Pub/Sub (Publish/Subscribe) for expanded OPC UA functionality with a new efficient method for transferring data
• Support for the  OPC UA Cloud Library providing the ability to create and use centralized specifications based on OPC UA Companion Specifications
• Easier Docker container support with an included, ready-configured Docker sample script

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Do you find yourself in need of troubleshooting a TCP connection, but your IT department has everything locked down, so you're unable to install third-party Troubleshooting tools without permission? An often overlooked but effective tool for troubleshooting TCP socket connections is PowerShell.

Continuing our Tech Support Corner blog series, this blog post covers how to use PowerShell to effectively determine what issues you may be having with a problematic TCP Ethernet connection.

A key feature of any HMI package is the ability to not only show the current state of your control system, but to then store that information for historic purposes. But being able to easily access that historical data is key for making important decisions.

LGH File Inspector enables scalable, fast access to local daily historical data files (*.lgh files) logged by AVEVA InTouch™ HMI and SCADA applications without the limitations imposed by other solutions.

In this blog post, we'll cover how to seamlessly integrate LGH File Inspector with InTouch using InTouch scripting using two different methods.

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If you're familiar with OmniServer, you likely already know how OmniServer is commonly used to retrieve information from devices that use ‘non-standard’ protocols to communicate such as weight scales, barcode readers, and printers either over serial connections or Ethernet connections.

But a common challenge is configuring an OmniServer but not having a real device physically available to test against. However, with a little extra configuration and a second PC with OmniServer installed, you can create a "device" version of the same protocol to test against.

Reviving our "OmniServer Did You Know?" blog series, I will cover how a second OmniServer can be configured to act as a test device for troubleshooting your protocol when a physical device isn't available.

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The Google Cloud Platform (GCP) is Google’s cloud solution that brings all of Google’s cloud computing services together. Google’s own services, such as Google Search and YouTube, run on the GCP, but end users can also use their cloud services.

Google Cloud Platform, for the Internet of Things (IoT) area, offers their “Cloud IoT Core” services, which provide the functionalities to connect large quantities of devices via an integrated MQTT broker. In this blog post, we will show the necessary steps for connecting this Cloud IoT Core to the different data interfaces supported by OPC Router.

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Great job! You managed to configure Cogent DataHub® to fit your needs, and now you are ready to run it in a production environment, but you are left with one question – “How in the world do I run DataHub as a service?”.

Running applications as Windows services has multiple benefits but, perhaps, the most beneficial reason to run an application as a service is the ability to let the application/process run in the background without the need for a user to be logged on the operating system. For that reason, this might be why you are looking at how to run it as a service, whether you are tunneling, logging, aggregating, historizing data, and/or using Datahub as a Gateway.

Continuing our Tech Support Corner blog series, if you find yourself in this situation like other users over years, do not worry. This post will walk you through the process of running DataHub as a service as well as how to access its properties from a local and/or remote machine.

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Following on the recent OPC Data Client 2021.3 release a few months ago, the OPC Data Client toolkit has been updated again to give developers more options, help them deal with Microsoft technology changes, and add new functionality to their applications. We will cover the highlights here in this technically deep blog post.

Be sure to read about the DCOM hardening that Microsoft is performing and options to be ready, to get ahead of potential support calls from your users.

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TOP Server for AVEVA™ users are probably aware that TOP Server supports several methods for connecting AVEVA™ software solutions. TOP Server simultaneously supports SuiteLink, OPC DA Classic and OPC UA (as well as DDE for legacy applications). Users of AVEVA System Platform specifically commonly connect to TOP Server via either SuiteLink or OPC DA.

In this blog post, we will cover the basic steps to connect AVEVA System Platform to TOP Server via OPC DA, expanding connectivity options for AVEVA users. We'll also make our step-by-step quick start application note available for getting started.

The LGH File Inspector software solution enables rapid query and export of Wonderware InTouch LGH files to Excel & CSV for analysis and reporting. With Version 3.0, the licensing architecture has been redesigned for greater flexibility and ease-of-use.

In this blog post, we'll explain in more detail how the new licensing model benefits new and existing users.

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Cogent DataHub® (from our developer partner/publisher Skkynet) provides a wide selection of connectivity options to OPC DA, OPC UA, OPC A&E, Databases, Excel, ODBC, DDE, Linux, Modbus.  As you may have already learned recently, DataHub Version 10 now includes support for integration with a wide range of common external historians. This expands your options for which data sources are compatible for historization in your chosen historian solution beyond the historian's native interfaces.

In this blog post, we'll detail how to get started integrating your data sources accessible by DataHub with AVEVA™ Insight, by writing data to your AVEVA Insight instance while also making that same historical data available for trending, visualization and reporting for both DataHub and external historical clients supporting OPC UA Historical Access (HA). 

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Cogent DataHub enables a wide range of connectivity interfaces for different data sources such as OPC UA, OPC DA, ODBC, DDE and so much more.  This makes DataHub a flexible gateway commonly used for data integration by external software such as HMI, SCADA, MES, historians and other client applications.

In this video blog, I'll show you how to use DataHub V10's support for OPC UA Alarms & Conditions to enable OPC Classic Alarms & Events servers to work with newer OPC UA clients supporting Alarms & Conditions.

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Software Toolbox has a long-standing history of offering supplemental solutions that fit right in with AVEVA™ (formerly Wonderware®) projects. Many of you will be familiar with our TOP Server for AVEVA™ that offers a variety of device connectivity options, and a variety of client interface options like SuiteLink, OPC DA, and OPC UA.

SuiteLink is a communications protocol that runs over TCP/IP at the application layer, created by Wonderware to replace/succeed FastDDE, in the mid-1990's. Unlike OPC DA, SuiteLink doesn’t rely on COM or DCOM technology, making SuiteLink a common choice for remote connectivity to Software Toolbox solutions.

Continuing our Tech Support Corner blog series, this post shares best practices and procedures to follow when attempting to troubleshoot a SuiteLink connection, specifically when it comes to using SuiteLink clients with TOP Server. While this post specifically uses TOP Server as the SuiteLink server, the same techniques and concepts also apply to OmniServer, which also has a SuiteLink client Interface and is commonly used with AVEVA solutions.

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If you are reading this post, chances are that you are somewhat familiar with TOP Server as well as how to configure it to communicate with various devices. Perhaps, you are also familiar with how to configure different settings, OPC UA endpoint settings, Licensing, Stop and Start the Service, and, if you are a developer, you might be familiar with the development resources that TOP Server offers such as the Remote Config REST API and the OPC.NET interface.

However, during our daily interaction with end-users, we often find that there is a misconception of what the TOP Server application is composed of and how each component contributes to delivering the product that you interact with daily.

Continuing our Tech Support Corner blog series, this short post will discuss the various components of TOP Server and clarify how each component contributes to the macro process that allows the application to deliver communication between your process devices and your various IT/OT systems.

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Cogent DataHub is known for its extensive connectivity to OPC DA, OPC UA, OPC A&E, Databases, Excel, ODBC, DDE, Linux, Modbus.  As you may have already learned, the DataHub Version 10 now includes support for integration with a wide range of common external historians, expanding your options for which data sources are compatible for historization in your chosen historian solution.

In this blog post, we'll detail how to get started integrating your data sources accessible by DataHub with AVEVA™ Historian by writing data to your AVEVA Historian while also making that same historical data available for trending, visualization and reporting for both DataHub and external historical clients supporting OPC UA Historical Access (HA). 

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For various reasons, many organizations still have one or more disconnects between the PLCs and other control devices closest to the ultimate process and the upstream systems responsible for coordinating efforts across the enterprise. In an ideal world, all data exchange between all systems in an enterprise would be automated for the greatest efficiency.

In this post (based on the article "Removing five critical media gaps" by our partner company, inray Industriesoftware GmbH), we will discuss five of the most common gaps where an organization's ERP system may still be disconnected from underlying processes and data sources. And we'll discuss how OPC Router provides the ability to eliminate those unnecessary gaps.

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2021 furthered the transformations of 2020 as industry worldwide continued to adapt to succeed in the face of new challenges such as supply chain, a growing labor shortage, and exploding customer demand.  

This post is our 5th annual sharing of references to learning resources and new technology releases that users have told us were the most helpful to them over the course of the last year.

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Updates are made to Omniserver several times a year, adding useful features and tools, as well as resolving any known issues as part of our continuous improvement process.

In this post, I will cover updates and enhancements available in OmniServer V3.2.0.12 that increase the usability of OmniServer with respect to migrating and saving configurations, monitoring statistics and keeping current with Microsoft technologies.

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Cogent DataHub is known for its extensive connectivity to OPC DA, OPC UA, OPC A&E, Databases, Excel, ODBC, DDE, Linux, Modbus.  The latest Version 10 release expands connectivity to include a wide range of common external historian solutions for historizing industrial data and integrating historized data with other systems.

In this blog post, we'll highlight some specific key details about which historians are supported and how other DataHub functionality works with those historians to provide flexible options.

In keeping with ongoing continuous improvement initiatives, TOP Server for AVEVA V6.11 adds drivers, as well as enhancing existing drivers and resolving known issues for over 30 drivers and plug-ins.

In this post, we'll cover the key features released in V6.11 in more detail, namely the new Siemens S7 Plus Ethernet driver with symbolic address support for S7-1500 and S7-1200 controllers, several powerful scalability enhancements for BACnet and important updates to several oil and gas drivers, including how they benefit you as a TOP Server user.

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Cogent DataHub is known for its extensive connectivity to OPC DA, OPC UA, OPC A&E, Databases, Excel, ODBC, DDE, Linux, Modbus.  The latest Version 10 release adds a huge amount of new or expanded functionality that further confirms our saying that "once the data is in DataHub, it can go anywhere".

In this blog post, I'll provide insight into key new features including support for OPC UA Alarms & Conditions, support for Sparkplug B for both the MQTT Client and Broker, support for reading and writing with multiple popular external historians and more. Not only will I cover what these new functionalities provide but how they can help you deliver secure, integrated connections within and between your plants, to the cloud and beyond, giving you the data and perspective you need to make critical decisions for your enterprise.

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If you've seen our other, more detailed posts (specifically our Exploring OPC UA post and the DataHub OPC UA video how-to) on getting Cogent DataHub working with OPC UA clients and servers, you are probably already familiar with configuring Cogent DataHub for secure access from an OPC UA client. However, we are commonly asked how to quickly get the DataHub OPC UA server interface ready for an OPC UA client to securely connect for accessing data from the variety of other interfaces that DataHub supports.

Continuing our Tech Support Corner blog series, this short post covers just the basics for setting up the Cogent DataHub OPC UA server interface to use the highest level of security and to require a client to specify a username and password for authentication.

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If you’re a user of the Allen-Bradley ControlLogix Ethernet driver in TOP Server for AVEVA, you may be familiar with the different protocol modes available during device configuration. The three distinct options of Symbolic, Logical Blocking, and Logical Non-Blocking provide users with advanced control over how data is read and addressed from the controller.

Configuring protocol modes is usually only suggested for advanced users who have a solid understanding of each mode, and how their Logix programs are structured. To that end, continuing our Tech Support Corner blog series, this blog post will break down each of these protocol modes, while exploring their benefits and drawbacks, to provide you a clear understanding of each protocol. This post will provide the advanced knowledge needed in a usable way to best serve your own project!

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Following on the recent OPC Data Client 2021.2 release a few months ago, the OPC Data Client toolkit has been updated again to further extend it's OPC UA client functionality. 

The new updates provide developers of custom OPC client applications with new operating system support, even more examples including Powershell examples, and a large number of improvements to all the supported OPC interfaces to increase flexibility, troubleshooting, and user experience, while further decreasing development time. 

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In a recent blog post about MongoDB, we discussed how non-relational database differ from relational databases like SQL and MySQL. The fact of the matter is, relational databases are widely used and still just as popular in the industrial automation space as ever. A popular alternative to SQL and MySQL is MariaDB which is an open source relational database.

This blog post (based on the article "What is MariaDB? A comparison with MySQL" by our partner company, inray Industriesoftware GmbH) discusses what MariaDB is, comparing it to MySQL so you can determine if MariaDB is a better database option for your company.

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If you're already taking advantage of the wide range of features in OPC Router, you're likely aware that OPC Router is regularly updated to add additional useful features and tools, and to resolve any known issues as part of its continuous improvement process.

In this post, I will cover new features and enhancements available in OPC Router V4.26 including

• Expanded Edge device flexibility with support for Docker container instances
• Remote configuration for management of one or more instances (including Docker instances)
• Support for Influx DB2 and InfluxDB Cloud
• Enhanced support for referencing and management of external libraries 

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As you may be aware, OmniServer is updated several times a year to add additional useful features and tools, and to resolve any known issues as part of our continuous improvement process.

In this post, I will cover updates and enhancements available in OmniServer V3.2.0.11 that enhance the usability of OmniServer Professional Edition for email alerts and reports and also an update that makes it easier to run OmniServer as a Windows service.

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I think it's safe to say that when we're discussing databases in the context of industrial process control, SQL Server is where most of our brains tend to jump. The proliferation of SQL (and other traditional relational databases) across most, if not all, industries for process control applications cannot be denied. But SQL (and others) do certainly have some limitations.

This blog post (based on an article by partner company, inray Industriesoftware GmbH) discusses how MongoDB, a non-relational database (i.e. NoSQL database) are fundamentally different from the SQL Servers of the world and how MongoDB can be a good alternative to relational databases for some applications.

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OmniServer's connectivity and data parsing capabilities are its primary job; however, they are only part of how OmniServer helps with integrating non-standard devices with Inductive Automation's Ignition HMI/SCADA.  How does the device data actually make it into Ignition and what devices can you connect Ignition to using OmniServer?

In this video blog, I'll show you how to use OmniServer for TPI to integrate vibration data into Ignition via an OPC UA client connection from Ignition to OmniServer - all without the expense and headaches of having to write custom code.

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If you're a TOP Server for AVEVA (formerly Wonderware) user, you've certainly connected to a device configured in TOP Server using the included OPC Quick Client at one time or another. But if you've just been launching the Quick Client from the TOP Server toolbar, you may be missing some very useful features.

Continuing our Tech Support Corner blog series, this blog post covers five tips you can use to get the most out of your experience using the OPC Quick Client with TOP Server and other OPC DA servers.

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You may be aware that OmniServer is updated several times a year to add additional useful features and tools, and to resolve any known issues as part of our continuous improvement process.

In this post, I will cover updates and enhancements available in OmniServer V3.2.0.10 designed to make it easier to backup and/or move your project configurations between machines (whether during migrations or new installations of OmniServer).

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Continuing our Exploring OPC UA blog series, we're still going into the specifics of OPC UA security configuration in key Software Toolbox solutions that are OPC UA capable.

In this ninth post of the series, we will focus on OPC Router, focusing on stepping through what the settings are in OPC Router and how to get connected both for your OPC UA clients and servers.

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If you've been following our ongoing Exploring OPC UA blog series, we've been covering key Software Toolbox solutions and the specifics of configuring OPC UA security and connectivity.

In this eighth post of the series, we will focus on the OPC Data Client development toolkit, with the primary topic being how to exchange security certificates and establish a trust relationship between your custom OPC UA client and an OPC UA server.

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IoT, IIoT, MQTT, Connectivity of Things, Big Data, The Cloud - by now, you've heard these terms in some way, shape or form.  Perhaps you're working on a project requiring you to push and/or pull important process or business data to/from a cloud solution. Big data analytics applications ranging from predictive maintenance to "smart" manufacturing, amongst many other use cases, are becoming more and more common.

And Google© is a household name both in the private and professional world. Chances are, you got here using Google – whether through a Google search, or by using Google Chrome (or both). But did you know that Google has their own cloud solution called Google Cloud IoT Core©? Amongst many other things, Google Cloud IoT Core acts as an MQTT broker for storing and sharing important data in a secure cloud along with artificial intelligence and analytics and many other IoT services.

But how do you go from your data sources to Google Cloud IoT Core? In this second post in a series about connecting DataHub to IoT solutions (if you missed our first post on connecting to Amazon AWS IOT Core©, click here), we'll step through how you can configure Google Cloud IoT Core and connect it to your process and business data sources using the Cogent DataHub IoT Gateway©.

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Following on the recent OPC Data Client 2021.1 release a few months ago, the OPC Data Client toolkit has been updated again to further extend it's OPC UA client functionality. 

The new updates provide developers of custom OPC client applications new options to interact with even more OPC UA servers or more richly with existing OPC UA servers. This blog post teaches you how OPC UA PubSub security is different from regular OPC UA security, how to improve JSON/OPC UA PubSub interoperability with a new utility, and why you might care about OPC UA File Transfer. 

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If you've been following our ongoing Exploring OPC UA blog series, we've been covering key Software Toolbox solutions and the specifics of configuring OPC UA security and connectivity.

In this seventh post of the series, we will focus on OPC Data Logger, specifically stepping through settings related to security, endpoints and certificate management and connecting OPC Data Logger to OPC UA servers for logging data.

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As you may have seen in our recent posts in our ongoing Exploring OPC UA blog series, we've been going into the specifics of OPC UA security configuration in key Software Toolbox solutions that are OPC UA capable.

In this sixth post of the series, we will focus on Cogent DataHub, focusing on stepping through what the settings are in DataHub and how to get connected both for your OPC UA clients and servers.

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In our ongoing Exploring OPC UA blog series, we have shifted the focus from general concepts about how OPC UA certificates and security work to looking at practical usage of OPC UA in specific Software Toolbox solutions. Last time, we focused on configuring TOP Server for OPC UA connectivity.

In this fifth post of the series, we will focus on OmniServer, our solution for getting data from non-standard devices into OPC UA and other client applications. We'll step through what the settings are in OmniServer and how to get your OPC UA client applications connected.

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So far in our ongoing Exploring OPC UA blog series, we have primarily taken a general look at OPC UA Certificates and security and how they are used by OPC UA clients and OPC UA servers to keep industrial data secure.

In this fourth post of the series, we take the series down a more specific path by starting to look at the settings and configuration of OPC UA for specific Software Toolbox solutions. This post focuses on TOP Server for AVEVA. We'll step through what the settings are in TOP Server and how to get connected both for your OPC UA client and servers.

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If you're a TOP Server for AVEVA (formerly Wonderware) user, you've certainly connected to a device configured in TOP Server using a topic name. But did you know you can create custom topics called aliases with any meaningful name you would like to represent your devices?

Continuing our Tech Support Corner blog series, this blog post covers how to easily add define meaningful aliases for your devices in TOP Server for use as topics in your client applications.

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Developers of custom OPC client applications have new options, enhanced troubleshooting tools, runtime configuration flexibility, and improved utilities to help them in the recently released 2021.1 (5.60) version of the OPC Data Client Toolkit.

In this technically hot blog post, we will cover the release highlights with links to documentation, and, as always, the full detailed release notes are available in our knowledge base. Also if you did not see the 2020.3 (5.59) release post, that one was packed with technical details.

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While the recent winter storm in Texas and its rolling energy shortages has brought the subject of the availability of affordable energy and deregulation of power markets to the forefront of the conversation, this has been a problem in many areas of the world for a long time. This is mainly because of the large fluctuations in the price of energy that both residents and businesses have to endure.

It's ultimately the law of supply and demand driving such issues - when energy supply is eclipsed by extraordinary demand for it, an inconvenience during the best of times becomes a crisis in the case of extreme situations such as unexpected winter weather, devastating storms, hotter than normal summers and other unpredictable situations.

In the case of manufacturing and other industries that rely on energy as an input for operations, the cost of energy can literally determine whether a production run is profitable or not. This post discusses methods for monitoring energy costs in real-time from your HMI, SCADA or MES system using OPC UA or OPC DA, for decision support to prevent avoidable losses. 

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IoT, IIoT, MQTT, Connectivity of Things, Big Data, The Cloud - I'm sure you've at least heard these terms in the course of your day (whether in the scope of your job or in an advertisement during a football game you happen to be watching).  Maybe you're even working on a project requiring you to push and/or pull important process or business data to/from a cloud solution - possibly for big data analytics applications ranging from predictive maintenance to "smart" manufacturing, amongst many other use cases.

And Amazon© - well, I'd wager there isn't a single person out there who doesn't know who Amazon is. But did you know they have their own cloud solution called Amazon IoT Core©? And maybe you didn't also know that Amazon AWS (Amazon Web Services©) IoT Core acts as an MQTT broker for storing and sharing important data in a secure cloud along with artificial intelligence and analytics and many other IoT services.

But how do you go from your data sources to AWS IoT Core? In this post, we'll step through how you can configure "things" in Amazon AWS IoT Core and connect them to your process and business data sources with the Cogent DataHub IoT Gateway©.

With OPC DA Classic having been the de-facto standard for integrating industrial automation systems for so many years, I'm sure there are quite a few of you who might have custom developed OPC DA servers using SLIK-DA. Now, of course, migrations to OPC UA are on the rise with its enhanced security, encryption and efficiency.

Of course, the prospect of replacing that OPC DA server entirely with a replacement that supports OPC UA might be less than ideal. But have you considered adding an OPC UA server interface to that existing OPC DA custom application?

In this video blog, we teach you how to add an OPC UA Server interface to your existing OPC DA Server interface using the SLIK-DA/UA rapid development toolkit with your custom software application (NO ADDITIONAL CODE). If you missed our last post on how to add an OPC DA interface to your custom software, click here.

So your organization has a custom developed application that is performing some important task and you've been tasked with providing access to that software for an OPC DA client or clients. Adding an OPC DA server interface to a custom application that either you've developed or that you've taken over from someone else can be a daunting task.  This is especially true if you're unfamiliar with the low level nuts and bolts of the OPC DA Classic specification.

In this video blog, we teach you how to add an OPC DA Server interface to your custom software application using the SLIK-DA/UA rapid development toolkit.

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2020 was an extraordinarily challenging year for the world and, as a result, a phenomenally transformational year in manufacturing as industries worldwide had to adapt to succeed in the face of new challenges. 

We start each year off, in the spirit of a new year, with sharing references to learning resources that users have told us were the most helpful to them over the course of the last year. This year's post contains an extraordinary amount of virtual technical training opportunities.

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With the recently released 2020.3 (5.59) version of the OPC Data Client Toolkit, developers of OPC Classic client applications can now use .NET Core and have more flexibility in managing optimizations in their applications. Developers using OPC UA PubSub have more methods and options to aid in their development.  More example programs will help new users get started faster or existing developers leverage other functionality in their applications.

In this technically hot blog post, we will cover the release highlights with links to documentation, and, as always, the full detailed release notes are available in our knowledge base.

An often important task when logging important process data to a database or even to the cloud is verification that the data has been logged. This ensures that data has been successfully logged and will not be lost when overwritten in the downstream process.

In this video blog, we'll step through the configuration required in the OPC Data Logger for logging important process data to a database on condition related to a monitored item and how to perform a writeback to the OPC data source confirming the data has been successfully logged.

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With the advent of cloud-based solutions in every industry, it's only natural that you might need to migrate from a traditional locally-hosted SQL database for logging your process data to Azure. Fortunately, logging both to traditional SQL and Azure SQL are similar in many ways and OPC Data Logger makes it possible to log to both for OPC UA and DA data sources.

In this video blog, we'll review the basic setup and architecture for OPC Data Logger and then step through the configuration required for logging to SQL and Azure SQL from an OPC server.

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TOP Server for AVEVA™, formerly Wonderware provides connectivity to hundreds of device types and protocols, but that's not all.  With the TOP Server OPC Client Suite, it's also possible to use your existing classic OPC DA and OPC XML-DA servers with OPC UA clients.

In this video blog, I'll show you how to make a secure OPC UA connection from OPC UA clients supporting the Data Access profile to TOP Server for integrating process data from OPC DA Classic servers using the TOP Server OPC DA Client driver.  I cover the basics of connecting to your OPC DA server and making an OPC UA connection using an OPC UA test client.

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If you're following our blog posts on integrating XML data, we're discussing methods our tech support team suggests when asked how to integrate XML (eXtensible Markup Language) data with other systems such as OPC clients or servers, databases, devices or even the cloud.

Continuing this discussion on Integrating XML Data (part of our continuing Tech Support Corner blog series), this post covers how to integrate XML data with a variety of other systems including OPC clients and servers, databases, IIoT and more using the OPC Router. 

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If you've read our other posts on sharing XML data, you'll remember that our tech support team regularly gets asked how to integrate XML (eXtensible Markup Language) data with other systems such as OPC clients or servers, databases, devices or even the cloud.

Continuing our discussion on Integrating XML Data (part of our continuing Tech Support Corner blog series), this post covers how to integrate XML data with a variety of other systems including OPC clients and servers, databases and more using the built-in scripting engine and interfaces of Cogent DataHub. 

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If you read our last post on sharing XML data, you may recall that our tech support engineers are regularly asked how to take data provided in an XML (eXtensible Markup Language) format (file or data stream) and share it with other systems such as OPC clients or servers, databases, devices or even the cloud.

In this Integrating XML Data sub-topic of our continuing Tech Support Corner blog series, this post covers how to easily integrate XML data with OPC systems when designing a custom developed application. 

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A question our tech support engineers get asked quite regularly is how to take data stored in an XML (eXtensible Markup Language) file and share it with other systems such as OPC clients or servers, databases, devices or even the cloud.

Continuing our Tech Support Corner blog series, this post covers a high level review of what options are available for integrating XML file data with your other systems. As part of this series, we'll have supplemental posts on each of the options discussed covering how to use them in more detail. 

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As you may be aware, OmniServer is updated several times a year to add additional useful features and tools, and to resolve any known issues as part of our continuous improvement process.

In this post, I will cover updates and enhancements available in OmniServer V3.2.0.5 to help you with increased flexibility for implementing protocols and updates for OPC UA client connectivity for integrating all of your non-standard devices.

In follow up to my teammate Marc’s post last week around OPC UA and network traffic, this week I’m going to explore firewall ports in more detail. My goal is to help you understand where IT is coming from when they get concerned about any open inbound ports on firewalls. There is more to it than the obvious which is why they ask a lot of questions. This is especially true when one is talking about a connection that is coming from outside the plant firewall, but also even when it’s a port between a business and a production network.

Through understanding more, you’ll be able to have collaborative discussions with your IT team, where you can weigh the risks with IT as your partner, look for options that address the risks, and accomplish the movement of data required to run your business in ways that address your application-specific security concerns.

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The adoption of OPC UA technology continues to grow more with each passing year.  And for good reason.  OPC UA provides a means to encrypt data as it is transferred between client and server that other client interface options simply do not. But when it comes time to have that discussion with your IT department around whether they are going to let you run OPC UA inside the firewall on a network, they likely will have concerns centered around common IT concerns in networks. 

Continuing our Tech Support Corner blog series, this post covers some common concerns that our support engineers have encountered from process engineers collaborating with their IT department about OPC UA client's and servers running on their network and the factors to consider in those discussions. 

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As you may already be aware, the Cogent DataHub has a wide range of flexible connectivity options between different data sources such as MQTT, OPC UA, OPC DA, ODBC, DDE and so much more.  MQTT client and broker functionality in particular allow DataHub to integrate MQTT data sources with HMI, SCADA, MES, historian and other systems that don't natively support MQTT.

In this next installment of our Cogent DataHub Virtual Training series, we will cover step-by-step how to easily connect 3rd party MQTT clients to the DataHub MQTT broker and convert their data for access by your own systems with OPC UA or OPC DA client capabilities.

Access to various industrial data via RESTful web services is increasingly becoming necessary in this era of inter-connectivity and big data. From sources such as devices with self-hosted web services to relevant market data such as weather information and pricing for commodities and energy, there is a host of relevant data to be integrated from such RESTful web services.

In this video training blog post, we will cover step-by-step how to easily connect to and consume data from RESTful web services and then push that data to OPC and SQL systems with the OPC Router.

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Many of the great questions in life begin with the word ‘where’. Where do we come from? Where are we going? Where should I install my LGH File Inspector?

While I cannot provide a whole lot of input on the first two questions, I do have some suggestions on where to install your LGH File Inspector.

In this Tech Support Corner blog post, we will explore some common factors that we have seen impact, or drive, the ideal placement of an LGH File Inspector installation – a question that we get quite commonly from users like you.

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Cogent DataHub is always expanding its wide range of flexible connectivity options between different data sources such as MQTT, OPC UA, OPC DA, ODBC, DDE and so much more.  With the advent of IIoT and its increasing adoption across industries, connectivity to various traditionally non-IIOT data sources via MQTT is key.

If you're not familiar with the concept of a virtual or digital twin, it's the idea of virtual modeling a physical asset or system.  Ultimately, the key motivators for creating digital twins is having the ability to accurately model and predict what will happen with the real-world physical equivalent of that digital twin.  Digital twins are extremely beneficial towards predictive analytics used for pro-active maintenance and process optimization across industries.

In this next installment of our Cogent DataHub Virtual Training series, we will cover step-by-step how to easily connect and push data from OPC data sources to digital twins in the Azure IoT Hub including how to optionally do so through a network DMZ (DeMilitarized Zone) using an additional DataHub as a proxy server for even greater security.

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While TOP Server for AVEVA™, formerly Wonderware provides connectivity to hundreds of device types and protocols, that is only part of how TOP Server helps with integrating industrial process data with external software such as AVEVA™ System Platform, formerly Wonderware and other client applications.

You're likely aware that TOP Server is an OPC UA server.  But TOP Server can also act as an OPC UA client for integrating with other OPC UA servers, as well.  For situations where you have a UA server to integrate but your client does not support OPC UA, but does support one of TOP Server's other client interfaces, TOP Server can be the gateway solution. This is especially valuable for AVEVA users who wish to keep using AVEVA Suitelink, OPC DA, or have not migrated to a version of AVEVA applications that support OPC UA Client functionality. 

In this video blog, I'll show you how to make a secure OPC UA connection from TOP Server to other OPC UA servers supporting the Data Access profile.  We cover the basics of configuring the OPC UA Client driver in TOP Server and making an OPC UA connection to another OPC UA server.

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Cogent DataHub enables a wide range of flexible connectivity options between interfaces for different data sources such as OPC UA, MQTT, OPC DA, ODBC, DDE and so much more.  This is why we commonly refer to DataHub as a "gateway", as it is frequently utilized for data integration by external software such as HMI, SCADA, MES, historians and other client applications, including for IIoT integration.

In Part 1 of our Cogent DataHub Virtual Training series, we will cover step-by-step how to easily connect OPC UA (Data Access Profile) client applications to your OPC DA Classic server data sources.

As we discussed in the first post of this series, the term "OPC client" often refers to off-the-shelf HMI or SCADA applications.  OPC clients can also be other custom developed software applications in your enterprise that could benefit from access to OPC process data.  Or there might be a new custom application you need to develop that requires access to OPC process data.  In those situations, you need a reliable, straightforward method to enable those applications as OPC clients.

In Part 2 of our series on How to Develop Custom OPC Clients, we will cover step-by-step how to use low-code techniques to read, write and subscribe to OPC process data through building a basic OPC client application in Visual Studio.NET.

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Software-based licensing is a commonality among software solutions across all industries, not just industrial process control.  It's flexible, doesn't require physical shipping and is very reliable. But some system architectures can ultimately benefit from another licensing option - hardware keys.

Hardware key licensing is invaluable for high-availability systems for a number of reasons.  We've recently expanded licensing support in OmniServer, the proven OPC solution for integrating non-standard devices that don't have an off-the-shelf driver, to include optional hardware key support.

In this blog post, we'll cover the key reasons that hardware key licensing is beneficial for many OmniServer users.

When you hear the term "OPC client", you may initially think of off-the-shelf HMI or SCADA applications.  However, it's common in enterprises across most industries for there to be other custom developed software applications that could benefit from access to OPC process data.  Or perhaps there is a new custom application you're working on that needs to access OPC process data.  The question, then, is how to enable those applications as OPC clients.

In Part 1 of our series on How to Develop Custom OPC Clients, we will cover step-by-step how to use no-code techniques to bind production data to various types of user interface elements for reading, or writing, or both to build a basic OPC client application in Visual Studio.NET.

As we discussed in Part 1 of our OPC Router Basic Training series, it is quite common for process industry projects to require logging of industrial process data to a database such as Microsoft SQL.  On the other side of the coin, it is also quite common for information such as recipes or other data to be stored in a database such as SQL and to then need to push that data down to process devices.

In Part 2 of the series, we will cover step-by-step how to write stored SQL data to OPC UA and DA servers based on flexible scripted trigger conditions with the OPC Router.

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OPC continues to be the standard of choice for interoperability between software and hardware in the multi-vendor real world, with wide adoption of OPC DA Classic still in the majority compared to OPC UA. Accessing remote OPC Classic data sources (i.e. OPC clients and servers are on separate machines and, sometimes, even networks) can be challenging due to a reliance on Microsoft DCOM technology for security and authentication on remote OPC connections.

Anyone who has ever heard of or dealt with configuring DCOM security for remote OPC connections knows it has its challenges.  The good news is that there is an alternative to DCOM for remote OPC Classic connectivity - a solution referred to as OPC tunneling.  In the blog post, we'll discuss five of the key considerations to remember as you're evaluating the best OPC tunneling solution for your projects.

Logging industrial process data to a database such as Microsoft SQL is a common requirement of many projects across industries.  One of the key applications for storing industrial process data is providing historical context and reporting of the process so that better decisions can be made.

In Part 1 of our OPC Router Basic Training series, we will cover step-by-step how to easily connect to OPC UA and DA data sources to SQL databases for logging process data with the OPC Router.

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As technical consultants at Software Toolbox, we are often approached by users who need to expose data from a software application they have written, or are writing, to communicate from systems they own to a client, HMI/SCADA, or historian. And, in many cases, there are dozens of applications at different sites that the data needs to reach. The question we are then presented with is, “how can I accomplish this quickly and efficiently while staying within budget?” 

Continuing our OPC Development Toolkits blog series, our hope is to answer this question and share from our experience with OPC since 1996, what our users have told us are the common reasons why they chose to use a commercial OPC server toolkit, and to help readers determine what factors to consider for their specific situation and circumstances.

In the first part of this series, we covered the basics of commercial OPC client development toolkits, with a dive into the benefits of using one, while here in part 2, our focus is on OPC server development toolkits. If you read our blog on OPC client toolkits, you will likely notice a clear overlap in the benefits you gain from using both types of commercial OPC toolkits.

Having ready access to the wide array of industrial data available in an enterprise is increasingly important these days, for a variety of reasons.  With ever-expanding applications for using "big data" towards efficiency initiatives such as digital twins, predictive analytics and predictive maintenance, having the ability to bring all of your industrial data together is essential.

In order to analyze that data, however, the upstream systems performing that analysis need access to the actual data - data that is typically widely dispersed geographically and even departmentally within locations.  One interface that is relatively common for such systems is the ability to act as an HTTP (or REST) client.

This blog post will provide an overview of an easy and secure way to share industrial process data available common OPC UA, OPC DA and SQL database sources with big data and other systems that can act as an HTTP / REST Client using the OPC Router. You'll also have a chance to download our free guide with step-by-step instructions.

In keeping with ongoing continuous improvement initiatives, TOP Server for AVEVA V6.9 expands connectivity support for several existing drivers.  This is in addition to other updates to over 25 drivers and plug-ins.

In this post, we'll cover the key features released in V6.9 in more detail, including updates to OPC UA Client driver data types and tags for EUROMAP 77 compatibility, support for additional GE Fanuc Focas parameters, expanded Torque Tool Ethernet message IDs and more, including how they benefit you as a TOP Server user.

Barcode scanners and printers are devices that are very common in a variety of industries, whether it's for use in a manufacturing process or a multitude of other possible uses.  But how do you go from scanning a barcode to printing that barcode?

In this video, we will cover how to connect to both a Datalogic barcode scanner and a Zebra barcode printer, as well as, transferring the scanned barcode data to the printer automatically.

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A common question we are asked as technical consultants at Software Toolbox is “why should I use an OPC toolkit when there is free sample code and other free solutions available to me?” That’s a fair and logical question, but this post takes a different approach. 

Instead, with this 2-part blog series, our hope is to share from our experience with OPC since 1996, what our users have told us are the common reasons why they chose to use a commercial OPC toolkit, and to help readers determine what factors to consider for their specific situation and circumstances.

In the first part of this blog series on OPC development toolkits, we will cover the basics of commercial OPC Client Development Toolkits, with a dive into the benefits of using one, while in part 2, we will look at OPC Server Development Toolkits.

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With the rising security demands of Industry 4.0, OPC UA provides us with the means to encrypt data as it is transferred between client and server. But what if encrypting data to prevent outside extraction is not enough? What if UA client applications become compromised? What tools do we have to protect against deliberate or even accidental manipulation or consumption of data?

Continuing our Tech Support Corner blog series, this post covers how to leverage the built-in TOP Server User Group Security settings, alongside OPC UA username and password authentication, for greater control over which users have read/write capabilities as well as what tags a user is permitted to access.

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So far in our ongoing Exploring OPC UA blog series, we have taken a primarily general look at OPC UA Certificates and how they are used by OPC UA clients and OPC UA servers to keep industrial data secure.

In this third post of the series, we'll take a step back and look at OPC UA security in general with respect to the layered approach that is employed to cover aspects such as authentication, confidentiality and the integrity of communications.

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If you know nothing else about OmniServer, you probably know it is commonly used for accessing information from devices that use ‘non-standard’ protocols including such devices as weight scales, barcode readers, and printers either over serial connections or Ethernet connections.

From its beginnings 25 years ago, OmniServer was designed to save time and effort when integrating your "other" devices, especially when compared to the time, effort and cost of alternatives such as custom code.

In this blog post, we will step through the 5 most time-saving features of OmniServer's Visual Protocol Editor, including short demo videos of each feature, highlighting how they can help you save up to 40% more of your time and effort when configuring an OmniServer protocol to communicate to your other devices.

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Cogent DataHub supports a wide range of connectivity interfaces for different data sources such as OPC UA, OPC DA, ODBC, DDE and so much more.  With those interfaces, DataHub is a flexible gateway commonly used for data integration by external software such as HMI, SCADA, MES, historians and other client applications.

In this video blog, I'll show you how to access data from AVEVA InTouch (formerly Wonderware) or AVEVA System Platform (formerly Wonderware) from OPC UA clients supporting the Data Access profile using the DataHub OPC Gateway.

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Standards-based industrial device connectivity such as OPC has become the norm over the last 20 years.  What used to be achieved by individual HMI/SCADA vendors with their own native drivers can now be easily accomplished with OPC drivers that are HMI/SCADA vendor agnostic.  TOP Server offers connectivity to thousands of device types and protocols while making those devices accessible via a variety of standard interfaces including OPC UA, OPC DA and SuiteLink.

But what you may not be aware of is that TOP Server for Wonderware has an available driver suite called the OPC Client Suite that allows it to also act as an OPC UA client, OPC DA client and OPC XML-DA client.  In this post, I'm going to go through the top 3 most common use cases for the OPC Client Suite that we see users take advantage of.

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If you haven't used Dream Report previously, Dream Report is a real-time report generator and dashboard solution that is quickly and easily configurable for data collection, archival of data and alarms and also analysis.

In this post, we'll go through 7 key features of the V5.0 R20-1 release of Dream Report and how those features benefit existing and new Dream Report users.

It can be tricky in this era of increasing cross-connectivity of anything and everything, from a lowly household appliance to IT/OT hybrid systems applying predictive analytics to an industrial process, to balance connectivity everywhere and the required security to mitigate cyber threats.  In the past, remote access to industrial process data often required network access to the actual HMI or SCADA system on the process network.  But why do you need network access to your SCADA system, when all you really need is just to access the data?

In this blog post, we'll discuss a few of the key benefits to having remote access to your industrial process data, which can be essential to making timely business decisions and discuss a flexible solution for enabling remote access without exposing your industrial process network to outside threats, including how to sign up for a free account for a limited time.

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OmniServer's connectivity and data parsing capabilities are its primary job; however, they are only the part of how OmniServer helps with integrating non-standard devices with Inductive Automation's Ignition HMI/SCADA.  How does the device data actually make it into Ignition?

In this video blog, I'll show you how to make an OPC UA client connection from Ignition to OmniServer for integrating process data from all of your "other" devices that don't have a standard, off-the-shelf driver - and all without the expense and headaches of having to write custom code.

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If you're reading this, you likely have at least one Mitsubishi PLC being used in your industrial process and need to integrate data from that process.

In this video blog, I'll show you how to get started using our Mitsubishi Ethernet driver to connect and gather real-time process data from Mitsubishi PLCs for AVEVA formerly Wonderware applications.

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Have you ever been in a situation where you were working with both AVEVA formerly Wonderware software and some other client (HMI, SCADA, other) and needed to share data?  Perhaps your company acquired another company or assets and a non-Wonderware HMI/SCADA came as part of the assets.  Or perhaps your company merged with another and now your Wonderware system is expected to play nicely with some other system.  Your options for sharing data largely depend on what software interfaces this "other system" supports.

In this video blog post, we walk through step-by-step how to share your AVEVA formerly Wonderware software data via OPC UA for situations where you're working with an OPC UA capable client application that needs access to process data in your Wonderware system.

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Cogent DataHub enables a wide range of connectivity interfaces for different data sources such as OPC UA, OPC DA, ODBC, DDE and so much more.  As such, DataHub is a flexible gateway commonly used for data integration by external software such as HMI, SCADA, MES, historians and other client applications.

In this video blog, I'll show you how to make a secure OPC UA connection from OPC UA clients supporting the Data Access profile to DataHub for integrating process data from a myriad of data sources.

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TOP Server for AVEVA™, formerly Wonderware connectivity to hundreds of device types and protocols is only part of how TOP Server helps with integrating industrial process data with external software such as AVEVA™ System Platform, formerly Wonderware and other client applications.  How does the device data actually make it into the client?

In this video blog, I'll show you how to make a secure OPC UA connection from OPC UA clients supporting the Data Access profile to TOP Server for integrating process data from the wide variety of device vendors and protocols that TOP Server supports.  We cover the basics of configuring the OPC UA server interface in TOP Server and making an OPC UA connection using an OPC UA test client.

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If you're unfamiliar with Modular Procedural Automation (MPA), it helps automate start-up, shutdown and other data-driven procedures in a process, increasing efficiency, optimizing production, and reducing wear and tear on equipment.  Additionally, MPA helps increase operator productivity and confidence.

Adapted from the case study in Control Magazine, this blog post covers how Air Liquide, a world leader in chemicals manufacturing, is migrating to MPA using OPC UA and OPC bridging to lower startup time by over 60% and increase production to over 500 additional tons of liquid oxygen (LOX) resulting in increased profitability.

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OmniServer's connectivity and data parsing capabilities are only part of how OmniServer helps with integrating non-standard devices with external software such as HMI, SCADA, MES, historians and other client application.  How does the device data actually make it into the client?

In this video blog, I'll show you how to make a secure OPC UA connection from OPC UA clients supporting the Data Access profile to OmniServer for integrating process data from all of your "other" devices where there isn't a standard, off-the-shelf driver - all without the cost and effort of having to write a custom driver.

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In the first post of our ongoing Exploring OPC UA blog series, we covered the three functions that OPC UA Certificates (also known as Application Certificates) serve in the context of OPC UA security.

In this second post, we'll take a look at what happens to messages after you have trusted the application certificates and have enabled security on the OPC UA endpoint. Specifically, what does Sign&Encrypt mean on an endpoint and how can we be sure that the data is truly secure.

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It’s a new year and a new decade and, as everything moves faster, we all have to keep our knowledge and skills current.

In this blog post, we provide a quick reference to learning resources that users have told us were the most helpful to them over the course of the last year.

If you aren’t already subscribed to our blog, we encourage you to subscribe . We publish new content about once a week, sometimes more often, and you can control when you are notified of new content.

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The use of certificates in cryptographic applications and online communication protocols is nothing new and can practically be traced all the way back to the 1970's when the "framework" for public key encryption (more on this in a future blog) came into being. With the (now-not-so-recent) Industry 4.0 movement coming out of Europe, and the design and operation changes brought about by the IIoT phenomenon, we are seeing more and more systems – that have traditionally been air-gapped and kept offline – being brought online to take advantage of the digital revolution in which we find ourselves.

Despite how you feel about this (r)evolution there are several exciting changes that are being brought about, including the one I want to discuss is the increased adoption of OPC Unified Architecture (OPC UA) in automation systems.

In this first post in our ongoing Exploring OPC UA blog series, we will look at what OPC UA Certificates are and what they provide and subsequent posts will further explore how they are used in OPC UA, how they fit into the security ‘stack’ of OPC UA and will then look at how OPC UA Certificates are utilized and managed in several Software Toolbox applications. First thing’s first however; what are OPC UA Certificates and what are they used for?

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Those of you even somewhat familiar with OmniServer are likely aware that OmniServer is frequently used for accessing information from devices that use ‘non-standard’ protocols including such devices as weight scales, barcode readers, and printers either over serial connections or Ethernet connections.

Over the past several years, we've been working to evolve the OmniServer user experience with the goal of making it easier and more efficient to build a non-standard protocol/driver.

In this video blog post, we will step through the most powerful features of the new visual protocol editor for OmniServer, demonstrating the key enhancements to the user experience that will make integrating your non-standard devices easier and faster than ever.

DCOM security and its headaches continue to be a popular support topic - our DCOM tutorial videos consistently receive the most visits each month.  Speak to any OPC Classic user in the industrial automation space and they always have their own horror stories about fighting the woes of DCOM.

In our continuing Tech Support Corner blog series, this blog post provides you with a high-level review of the troubleshooting resources we make available to our users including a DCOM companion checklist that can be used with our DCOM tutorials.

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You more than likely just received one of my emails recently or possibly heard from a colleague about our latest TOP Server release.  Either way, you'll want to continue reading about the new features in TOP Server V6.8 for Wonderware.

In this post, I'm going to go through some of the key features released in V6.8 in more detail, including the continued focus on the highest level of security, updates for ControlLogix firmware support, enhancements to the Torque Tool Ethernet driver, EFM driver updates, DNP3 updates and more, including how they benefit you as a TOP Server user.

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If you're a new TOP Server for AVEVA (formerly Wonderware) user, or just a user that's been away from TOP Server for awhile, perhaps you need a quick refresher on how to get around in TOP Server.

Continuing our Tech Support Corner blog series, this video blog post covers the basic components of TOP Server and how to familiarize yourself with using TOP Server via the simulation project that installs with TOP Server. If you're looking for more advanced or driver specific TOP Server videos, visit the TOP Server Video Library

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With the recently released 2019.2 (5.56) version of the OPC Data Client Toolkit, developers of OPC UA custom client applications can now add the latest extension to the OPC UA specifications, PubSub, short for Publish-Subscribe, to their applications. This version also brings items of value for developers of any type of OPC client application, and also highlights some updates from a 2019.1 release we did last month to prepare for this big release.

In this blog post, we will cover the most significant updates to OPC Data Client and how they will benefit you and your custom OPC client projects.

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If you've used Dream Report, you know it is a real-time report generator and dashboard solution and how quickly and easily configurable it is for data collection, archival of data and alarms and also analysis.

In this post, we'll go through five key features of the V5.0 R19-3 release of Dream Report and how those features benefit existing and new Dream Report users.

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Another common non-standard device integration scenario that we encounter is integration of phone and intercom systems with the control system.  There is normally a control application provided by the system manufacturer but that adds another system that the user has to know, use and maintain.

In the next blog post of a series on OmniServer user stories, we’ll discuss a specific use case of a system integrator working with a correctional facility needing direct integration of their Telecor phone and intercom system with Wonderware.  And we'll discuss how OmniServer provided a driver to the Telecor system without the need for custom code, eliminating the need for an additional control application.

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At Software Toolbox, we commonly hear from users seeking a solution for connecting and gathering data from this or that type of hardware.  Beyond that, though, is what users do with the data once they have it.  A common need is reliably logging process to a database such as Microsoft SQL server.

In this blog post, we’ll discuss a specific use case of a German R&D firm needing to collect data from multiple OPC data sources and log that data to a SQL database for further analysis geared towards a pilot project developing a model for optimizing Combined Heat & Power Partnership (CHP) technology for transferability to many enterprises where heat and power generation are essential to the process.

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A common non-standard device integration scenario that we encounter is needing to integrate devices that are not currently automated in any way.  There is some manual process to send data to or retrieve data from these devices which, as always, introduces greater risk of error due to human factors.

In the next blog post of a series on OmniServer user stories, we’ll discuss a specific use case of a user in consumer packaged goods needing to automate printing directly from Wonderware using data from their MES system.  And we'll discuss how OmniServer provided a driver without the need for custom code, eliminating their inefficient manual printing process.

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If you're a TOP Server for Wonderware user, it's possible you've gone to configure a channel using a driver you've never used before but couldn't find it in the available driver list.  This can be confusing, especially if you weren't the user that installed TOP Server.  It is, however, an easy fix.

Continuing our Tech Support Corner blog series, this video blog post covers how to easily add additional drivers to an existing TOP Server install from the long list of available drivers.

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As part of our continuous improvement process at Software Toolbox, OmniServer is updated several times a year to add additional useful features and tools, and to resolve any known issues.

In this video blog, I will cover updates and enhancements available in OmniServer V3.1.0.9 to help you with flexibility and testing while connecting to all of your non-standard devices.

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Another common device integration scenario that we frequently encounter at Software Toolbox is needing to make weight data from a scale, weigh bridge or other weighing equipment available in an HMI or SCADA such as Wonderware.  Whether it's manufacturing, food and beverage or other industries, weight data is, for all intents and purposes, very similar regardless of what is being weighed.

In this second blog post of a series on OmniServer user stories, we’ll discuss a specific use case of a food and beverage producer needing to integrate their GSE scale data with Wonderware and SQL and how OmniServer provided a driver without the need for custom code.

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If you're interested in LGH history data and are reading this, you likely have your own use case for working with InTouch LGH history files.  Given that LGH files are a classic method for InTouch users to log historical process data, the use cases for LGH history data are similar to any other use cases for historical data.  Trending and predictive analytics can be key methods that utilize historical data for identifying process issues and resolving them in an efficient and cost-effective manner.

This blog post covers a specific use case involving an engineering research student working on a condition and performance monitoring system for subsea hydraulic systems targeted at identifying the health of the system and supporting predictive maintenance.

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One of the most common device integration scenarios that we encounter is needing to control a printer and/or label applicator directly from an HMI or SCADA such as Wonderware.  And printers can be tricky, with most having similar but still different communication protocols - so how does one account for that kind of variability?

In this first blog post of a series on OmniServer user stories, we’ll discuss a specific use case of a paper products manufacturer needing direct control of their printing and labeling process directly from Wonderware and how OmniServer provided a driver without the need for custom code.

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As you are probably aware, Dream Report is a real-time report generator and dashboard solution that is quickly and easily configurable through an easy-to-use interface with flexible options relating to not only collection and archival of data and alarms but also for analysis.

In this post, we'll go through four key features of the V5.0 R2 release of Dream Report and how they benefit existing and new Dream Report users.

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If you're reading this, you likely have at least one Omron NJ or NX Series controller being used in your industrial process and need to integrate data from that process.

In this video blog, I'll show you how to get started using our Omron NJ/NX Ethernet driver to connect and gather real-time process data from Omron NJ and NX controllers for Wonderware applications.

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If you're unfamiliar with state based control, it's a process automation design that essentially defines that all process facilities should operate in a recognized, definable state with previously defined normal and abnormal conditions with defined actions for each.  State based control is intended to allow company's in virtually any process industry to greatly reduce factors of human error and inconsistency, significantly increasing the efficiency of all processes.

In this blog post, we cover how a large chemicals manufacturer migrated to state based control using OPC UA and increased their efficiency, production levels and profitability as a result.

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With the relatively recent availability of OPC UA server capabilities in Siemens S7-1500 PLCs, access to live production data is now open to third-party applications. As a result, those applications can now communicate with hardware that was formerly locked behind proprietary communication drivers.

The OPC Data Logger's OPC UA client interface allows users to quickly and easily connect to S7-1500 PLC’s and log data to their preferred data storage option without the need for intermediate applications. This blog post covers the high-level steps involved with logging data from an S7-1500 controller and you can then download the free hands-on guide with detailed steps.

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In the industrial automation industry, more and more companies are looking for ways to increase profitability through minimizing downtime and the lost productivity associated with it.

In this blog post, we discuss how actively monitoring and tracking downtime occurrences can empower you to reduce or even eliminate such productivity-killing situations.

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As you are probably aware, OPC Data Logger is an OPC lab-certified solution for dynamic, event driven logging of process data to standard SQL/ODBC databases, including Microsoft Azure SQL, or text/CSV files.  As part of the continuous improvements process for OPC Data Logger, we have regular product releases that provide updates to existing features and new functionality.

In this blog post, I'll cover some flexible new features that you may not be aware of from our most recent releases of the OPC Data Logger available now in V3.7.0.1.

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Whether your role is IT or OT, there tends to be an almost universal dislike of having to work with printers. It is likely, for this exact reason, that when tasked with integrating a printer (be it a laser jet printer for labelling packaging, or a label printer to track your products) many users are simply forgoing the integration completely.  That might mean opting for limited integration with a PLC on the line or simply choosing to not integrate at all while continuing to make any configuration changes manually.

In this blog post, continuing our OmniServer Did You Know series, we’ll discuss several methods that users have implemented over the years when needing to use printers in a process and how OmniServer provides an off-the-shelf, easy-to-use alternative for direct integration of most printers with your process control systems.

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If you're a TOP Server for Wonderware user, I won't assume that you've ever had the need to contact Software Toolbox for a technical support issue.  I've spoken with users over the years who indicated that after they installed TOP Server for their particular device type, it just worked and had been running with no issues ever since.

However, it's always best to be prepared for the worst case scenario in most situations.  To that end, it's a good idea to know what tools are at your disposal should you ever have any issues with TOP Server for Wonderware requiring you to contact our knowledgeable technical support engineers.

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In case you're not familiar with OmniServer, it is a user-configurable I/O server solution that you can configure through a user-friendly interface to communicate with various devices that do not already have off-the-shelf drivers written for them.

A question that our support engineers at Software Toolbox sometimes receive from both new and veteran OmniServer users alike is whether an item in the OmniServer sequence builder, which is used to build the send and/or receive message for a device protocol, requires a formatting code or not.

Continuing our Tech Support Corner blog series, this blog post covers under what situations a formatting code is required for an item defined in the OmniServer sequence builder of a protocol and when a code isn't required.

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If you've heard of the Cogent DataHub, you may be aware that it supports email and/or SMS notifications of defined conditional events based on a variety of data from it's various supported interfaces (MQTT, OPC UA, OPC DA, DDE, ODBC and more).  Having the right people receive alerts (such as when a tank has reached a critical level or a critical piece of machinery is offline) in a timely fashion can be the difference between simple downtime and a major liability.

This blog post will discuss how to use variable distribution lists in conjunction with the Cogent DataHub's Email/SMS capabilities to ensure the right decision makers will always receive important notifications as quickly as possible.

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Hopefully you received one of my emails or possibly heard from a colleague about our latest TOP Server release.  If not, you may not have heard about the key new features in TOP Server for Wonderware V6.7.

In this post, I'm going to go through some of the key features released in V6.7 in more detail, including a continued focus on security enhancements, updates to the Configuration API capabilities, enhancements to the Torque Tool Ethernet driver and more, including how they benefit you as a TOP Server user.

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As you may be aware, OPC Data Logger is an OPC lab-certified solution for dynamic, event driven logging of process data to standard SQL/ODBC databases, including Microsoft Azure SQL, or text/CSV files.  The wizard-based interface provides easy, flexible configuration that easily scales for project both large and small.

In this blog post, I'll cover some exciting new features that you may not be aware of from recent releases that are available in the current version.

With industrial processes, it's only possible to manage what is being effectively measured.  Without keeping tabs on key metrics in a process, you'll never be able to determine if the efficiency of the process is getting better or worse.

In this short blog post, we'll discuss the progression from raw process data to information to the actions that can be taken and decisions that can be made using that information.  We'll also discuss how the context (or how you're looking at data) can affect the information you're consuming.

DCOM Security and the headaches it tends to create are undoubtedly familiar to any OPC Classic user in the industrial automation industry. Stories about experienced DCOM woes are just part of the territory.

In this second part of a "DCOM Horror Stories" sidebar to our continuing Tech Support Corner blog series, this blog post covers a DCOM user scenario where the user was a little too thorough in locking down their DCOM configuration, resulting in a locked out system. And it includes a reminder of options that help you avoid DCOM configuration altogether.

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You may or may not be familiar with Dream Report - a real-time report generator that is quickly and easily configurable via a very easy-to-use interface with a ton of flexibility relating to not only collection and archiving of data and alarms but also for analysis and options for report generation.

In this post, I'll review three of the top features released in the recent V5.0 release of Dream Report and how they benefit you, either as an new or existing Dream Report user.

Any OPC Classic user in the industrial automation industry has almost certainly had their interactions with Windows DCOM security.  And most, if not all, are stories that we all shake our heads at and nod in understanding of the difficulties of traversing the pitfalls of DCOM security configuration.

In this first part of a "DCOM Horror Stories" sidebar to our continuing Tech Support Corner blog series, this blog post covers a DCOM user scenario involving the Microsoft Windows Cortana search capabilities being sidelined by DCOM security misconfiguration. Additionally, it covers what options are out there for avoiding DCOM entirely for situations like this.

To manage a process well, it's about more than just producing.  It's necessary to measure how efficiently that process is producing.  A process increases in profitability as it runs more efficiently (producing the same amount using the least amount of resources).

In this short blog post, we'll discuss some of the metrics or key performance indicators (KPIs) that should be available for a particular process and how measuring those KPIs can increase the profitability of your operations.  And we'll discuss how you probably already have the raw data sitting there and how you can turn that raw data into actionable information.

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OmniServer's main purpose is enabling connectivity without custom code for devices that use ‘non-standard’ protocols to communicate such as weight scales, barcode readers, and printers.  And OmniServer does that in a more efficient and cost-effective manner than writing custom code.

Furthering the goal of efficiency and cost-effectiveness, you may or may not be aware that OmniServer supports CSV import and export for speedy configuration of many things including topics, devices and, in the actual protocol itself, items, registers, topic variables and even messages.  On larger projects, this provides a substantial time savings.

In this post continuing our "OmniServer Did You Know?" blog series, we will cover how to use CSV import and export in OmniServer to facilitate faster configuration on larger protocol implementations.

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If you're a TOP Server for Wonderware user, you may or may not be aware of the built-in User Manager that allows you to define user roles and associated permissions when accessing your TOP Server configuration.  As security continues to be a key focus for many process industries, keeping your process communications secure is as important as ever.

Continuing our Tech Support Corner blog series, this blog post covers how TOP Server for Wonderware now prompts users to specify an Administrator password during the installation process to ensure your TOP Server is as secure as possible.

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If you're familiar with the term high availability, then you're also more than likely at least aware of virtualization environments such as VMWare and Hyper-V.  As computer hardware specifications have grown exponentially over the years, virtualization is more and more becoming the norm for hosting of automation control systems.

A common question that our support engineers at Software Toolbox receive from new and veteran TOP Server for Wonderware users alike is whether TOP Server supports virtual environments, which ones and what are the best practices.

Continuing our Tech Support Corner blog series, this blog post covers best practices with respect to using TOP Server for Wonderware in virtualization environments such as VMWare and Hyper-V.

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If you're familiar with OmniServer, you know that OmniServer is frequently used for accessing information from devices that use ‘non-standard’ protocols to communicate such as weight scales, barcode readers, and printers either over serial connections or Ethernet connections.

With the advent of touchscreen technology and the increasing availability and familiarity with drag-and-drop functionality across computer systems and applications, we feel it is important to evolve the OmniServer user experience to be more inline with current technologies and user expectations regarding ease-of-use.

In this blog post, we will cover a visual protocol editor we've been working on for OmniServer, showing you the key enhancements to the user experience that will make integrating your non-standard devices easier than ever.  And you'll be given the chance to download the free trial.

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As you are probably aware, the Ping command is one of the most widely used diagnostics tool when troubleshooting communication issues on Ethernet networks. I would accredit this popularity to the fact that everyone knows how to use the command, it's extremely simple to execute, and the results are not really open to interpretation (i.e. it either works or it doesn’t); or are they?

When troubleshooting communication issues, the most common line we hear when something isn’t working is “but I can ping it” as if this alone should serve as definitive proof that everything is working as expected and the communications server is choosing to not communicate.

Continuing our Tech Support Corner blog series, this blog post covers some common misconceptions about the Ping command, particularly how it can be used efficiently, and when it may not be the best tool for the task, as well as, better alternatives to Ping that actually provide actionable data.

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Our technical support engineers at Software Toolbox work with users like you from around the globe to keep their TOP Server for Wonderware implementations running with the highest performance and reliability possible.  Yet, many engineers pride themselves on their ability to self-help, as well.

To that end, in a continuance of our "Tech Support Corner" blog series, I'd like to review TOP Server localized language support for German, Japanese and Chinese that is included with TOP Server.  For our users whose primary language is not English living in regions speaking one of the supported localized languages, I'll show you how to take advantage of this support to enhance your overall user experience and self-help journey.

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If you're reading this, you likely have at least one Omron PLC being used in your industrial process and need to integrate data from that process.

In this video blog, I'll show you how to get started using our Omron FINS Ethernet driver to connect and gather real-time process data from Omron FINS Etheret PLCs for Wonderware applications.

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If you're a TOP Server for Wonderware user, when you ordered your license, you've always received a serial number, a Permanent Activation ID and an Emergency Activation ID.  But what is your Emergency Activation ID used for, exactly?

Continuing our “Tech Support Corner” blog post series, this blog post covers why your TOP Server Emergency Activation ID is important, how to use it and what to do when you need to then re-register your permanent activation.

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In recent years, many of our users have let us know they are adopting the latest Siemens technology, particularly S7-1500 controllers.  And, with that adoption of those controllers, users have been asking for connectivity via the symbolic optimized block addressing.  So we added a Siemens Plus Suite to enable connectivity to new and legacy Siemens devices.

This post focuses specifically on the general steps required to integrate S7-1500 controllers by connecting to their embedded OPC UA server using TOP Server for AVEVA.  

The LGH File Inspector software solution enables rapid query and export of Wonderware InTouch LGH files to Excel & CSV for analysis and reporting. With Version 2.0, user feedback on how they use the tool has been incorporated to add functionality in three major areas: Flexibility, User Experience, and Global User Support.

In this blog post, we review what’s new and why you want to upgrade to Version 2.0, and how you can upgrade.

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For many industries, where having access to process data is critical, it's common to implement redundancy on many levels to ensure there is no disruption to data collection.  While there are different levels of redundancy, the one we see users most interested in is with OPC data source redundancy.

The following short video blog demonstrates step-by-step just how easy it is to configure the Cogent DataHub to handle redundant failover between OPC UA data sources, OPC DA data sources and more.

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If you're familiar with OmniServer, you likely already know how OmniServer is commonly used to retrieve information from devices that use ‘non-standard’ protocols to communicate such as weight scales, barcode readers, and printers either over serial connections or Ethernet connections.

However, with the advent of USB connectivity, many such devices that would have traditionally been a serial/COM device now physically connect to a machine via USB, instead.

Continuing our "OmniServer Did You Know?" blog series, we will cover how OmniServer can easily connect to USB or serial-to-Ethernet devices that are mapped virtually as Serial/COM devices.

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You may or may not be aware that our technical support team at Software Toolbox maintains, updates and adds new content to an extensive knowledge base built from answers to all of your questions from over the years.  We like to frequently review which of our knowledge base articles have been used the most to see what users like you need help with and what is most relevant.

Continuing our Tech Support Corner blog series, this blog post covers the why's and how's of using the popular and powerful network analysis tool called Wireshark as an additional tool in your troubleshooting arsenal.

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You've likely already heard about Cogent DataHub Version 9 and it's new MQTT integration capabilities.  The DataHub MQTT Client goes beyond just generically connecting to MQTT Brokers by providing smart connectors for Azure IoT Hub, Google IoT and Amazon IoT Core MQTT Broker services.

The following short video blog demonstrates step-by-step how to easily configure the DataHub MQTT Client for publishing OPC UA and OPC DA data from DataHub to the Azure IoT Hub, as well as, pushing data from the many other data sources supported by Cogent DataHub (such as ODBC, DDE, Modbus and more).

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As you are likely already aware, Cogent DataHub Version 9 expands the assortment of data sources you can integrate to include IIoT (Industrial Internet of Things) with MQTT (Message Queuing Telemetry Transport) support.  As with its many other supported data sources (such as OPC), DataHub V9 can act as both a "client" and a "server" for MQTT - with a "server" being an MQTT broker.

The following short video blog demonstrates how truly easy it is to configure the DataHub MQTT Broker for acting as a "gateway" between MQTT Clients in your IIoT cloud and other supported interfaces including OPC, DDE, ODBC and many other data sources.

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The New Year is a time of renewal, new projects, new challenges, and for some of you, new roles, or new people on your teams.

In this blog post, we provide a quick reference to resources from the past year that should be helpful to you and your colleagues.  If you aren't already subscribed to our blog, we encourage you to . We publish new content about once a week, sometimes more often, and you can control when you are notified about new content.

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With the release of Cogent DataHub Version 9, we've expanded the multitude of data sources you can integrate to include IIoT (Industrial Internet of Things) with MQTT (Message Queuing Telemetry Transport) support.

The following short video blog demonstrates step-by-step just how easy it is to configure the DataHub MQTT Client for publishing data from DataHub to any MQTT Broker, as well as, subscribing to data from any MQTT Broker for integration into your systems via DataHub's supported interfaces (such as OPC).

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While Cogent DataHub is, of course, primarily known for its extensive connectivity interfaces, just as important is how you, the user, are able to intuitively use and configure the functions in DataHub, both locally and remotely.

In this first blog post of a detailed series on specific DataHub Version 9 features, I'll provide insight into the new Remote Configuration capabilities and show you how Cogent DataHub V9 provides a secure, reliable and easy-to-use configuration experience locally and remotely.

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When working with non-standard protocols based on protocol documentation from a device vendor, there will always be some expected amount of testing, trial-and-error and troubleshooting in order to fine tune communications with a device.

Continuing our "OmniServer Did You Know?" blog series, this blog post focuses on how to use the built-in Item Values window in the OmniServer diagnostic tools and the included OPC Test Client to test communications using OmniServer.

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The technical support team here at Software Toolbox maintains an extensive knowledge base built from answers to all of your questions from over the years.  Each month, we like to review which of our knowledge base articles have been used the most to see what users like you need help with.

With our monthly series called “Tech Support Corner”, we will bring you those most popular answers with additional helpful details and tips.  This month’s blog post covers the ins and outs of TOP Server operating system support by version, including how to identify your support/maintenance expiration, the importance of applying support/maintenance renewals and more.

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With the wide range of devices that use Modbus for their communication protocol, you'll find many different interpretations, terminology and labels with respect to how to access different types of data in those devices.  Sometimes a device manual might only refer to the supported Modbus function codes and the range of offsets available for those function codes.

In this blog post, I will step through the specifics of Modbus function codes and how they pertain to addressing, and how they affect what addresses to use in TOP Server for Wonderware applications.

The LGH File Inspector is used for many different application types as a way for users to gain added value from Wonderware InTouch local history or LGH files.  With our global user base, it’s common to have different time zone and time format requirements.

In this blog post, we’ll discuss some key enhancements in the LGH File Inspector Version 1.4.2 release that increase flexibility for users with unique time zone and time format needs.

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If you haven't received one of my emails or heard from a colleague about our latest TOP Server release, you may not have heard about the key new features in TOP Server V6.6.

In this post, I'm going to go through some of the key features released in V6.6 in more detail, including further security enhancements, a new EUROMAP 63 driver, enhanced CNC machine access, telemetry performance, and how they benefit you as a TOP Server user.

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The 2018.3 release of the OPC Data Client toolkit continues to make OPC UA client development easier, more secure and interoperable, while continuing to support OPC DA, A&E, and XML-DA development.

In this blog post I have taken the release notes and boiled it down to the key benefits that might drive you to upgrade, get back on support, renew support, or, if you’re new to OPC client development, try our OPC Data Client toolkit.

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With any communication server for collecting process data, there has to be a reliable mechanism built-in for dealing with error responses from the underlying devices.  This is true even for OmniServer as a user-configurable communication server.

Continuing our "OmniServer Did You Know?" blog series, this blog post focuses on how to use error messages and notification items in an OmniServer protocol to properly handle error responses or conditions received from your non-standard process devices.

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Cogent DataHub is known for its extensive connectivity to OPC DA, OPC UA, OPC A&E, Databases, Excel, ODBC, DDE, Linux, Modbus.  The new V9 takes our saying that "once the data is in DataHub, it can go anywhere" to a new level with IoT connectors and more as listed below.

In this blog post, I'll provide insight into these new features and show you how Cogent DataHub delivers secure, scalable, integrated connections within and between your plants, to the cloud and beyond.

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In the industrial automation industry, more and more companies are looking for progressively better tools to enable their employees to gain insights and improve their business decisions.

In this blog post, we discuss how KPIs and how they’re generated can empower your employees to make smart business decisions to improve your company’s performance results.

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As part of our continuous improvement process at Software Toolbox, OmniServer is updated several times a year to add additional useful features and tools, and to resolve any known issues.

In this video blog, I will cover updates and enhancements available in OmniServer V3.1.0.5 to help you with usability, performance and troubleshooting while connecting to all of your non-standard devices.

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I'm sure you've all at least had some interaction with Modbus, working in the automation industry.  It's one of the most widely used protocols (if not the most widely used) in the world.  Which is both its blessing and its curse, to some extent.

Given how long Modbus has been around and in use as an "open" protocol (starting in 1979), there have been many different interpretations of Modbus throughout the years.  And with those different Modbus interpretations, much confusion about the different terminology for accessing data.

In this blog post, I will step through the basics of Modbus addressing including how offsets come into play, and how they affect what addresses to use in TOP Server for AVEVA applications.

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In a nutshell, OmniServer's purpose is to retrieve information from devices that use ‘non-standard’ protocols to communicate such as weight scales, barcode readers, and printers.

Sometimes with some protocols, simply sending one message to a device, or doing nothing but simply transferring data to a client isn't enough. There are some more complex protocols where you will need to send a series of messages to the instrument, or respond to an event coming in from the device or to handle a sequence of handshaking messages. This is where "chained messages" come into play in an OmniServer protocol.

In this second post of a follow-up to our "OmniServer Did You Know?" blog series, we will cover how to chain multiple OmniServer command/request messages together in a protocol to flexibly handle such complex protocols.

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If you're reading this post, you're more than likely working in the oil and gas industry, and you probably have flow computers and devices from different vendors storing historical EFM (Electronic Flow Measurement) data.  And, if your company is anything like the other companies in that industry, you use that EFM data for analysis, custody transfer and production optimization using one of the common EFM flow measurement analysis packages such as Flow-Cal, Quorum PGAS or even CSV or SQL.

In this blog post, I'll cover the video how-to resources available to help you get started using our EFM Suite for TOP Server to poll and export collected EFM data from various flow computers for Wonderware applications.

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As you probably know, OmniServer is used to retrieve information from devices that use ‘non-standard’ protocols to communicate such as weight scales, barcode readers, and printers.

In some situations, device protocols need to be designed to where the client application (HMI, SCADA or other), and not OmniServer, is in complete control of the polling. But before you send out the next message, how do you know if the device is still connected?

In this first post of a follow-up to our "OmniServer Did You Know?" blog series, we will cover how to create what is known as a heartbeat message to confirm your device is "listening" before sending the next message.