Video Tutorial: Real-Time Collection for Siemens S7 Ethernet

Posted by Kevin Rutherford on Aug 8, 2019 2:00:00 PM

If you're reading this, you likely have at least one Siemens S7 PLC on your network being used in your industrial process and need to integrate data from that process.

In this video blog, I'll show you how to get started using our Siemens TCP/IP Ethernet driver to connect and gather real-time process data from Siemens S7 PLCs for Wonderware applications.

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Topics: Wonderware, Device Integration, TOP Server, Video Tutorials, Siemens

Did You Know? OmniServer Can Integrate Most Printers with Your Process

Posted by Marc Holbach on Aug 1, 2019 2:00:00 PM

Whether your role is IT or OT, there tends to be an almost universal dislike of having to work with printers. It is likely, for this exact reason, that when tasked with integrating a printer (be it a laser jet printer for labelling packaging, or a label printer to track your products) many users are simply forgoing the integration completely.  That might mean opting for limited integration with a PLC on the line or simply choosing to not integrate at all while continuing to make any configuration changes manually.

In this blog post, continuing our OmniServer Did You Know series, we’ll discuss several methods that users have implemented over the years when needing to use printers in a process and how OmniServer provides an off-the-shelf, easy-to-use alternative for direct integration of most printers with your process control systems.

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Topics: Wonderware, Device Integration, Protocols, OmniServer, OmniServer Did You Know

Tech Support Corner: How Application Reports Help Us Help You

Posted by Kevin Rutherford on Jul 25, 2019 2:00:00 PM

If you're a TOP Server for Wonderware user, I won't assume that you've ever had the need to contact Software Toolbox for a technical support issue.  I've spoken with users over the years who indicated that after they installed TOP Server for their particular device type, it just worked and had been running with no issues ever since.

However, it's always best to be prepared for the worst case scenario in most situations.  To that end, it's a good idea to know what tools are at your disposal should you ever have any issues with TOP Server for Wonderware requiring you to contact our knowledgeable technical support engineers.

Continuing our “Tech Support Corner” blog post series, this blog post covers how the TOP Server for Wonderware Application Report Utility allows you to help our technical support engineers help you by providing much of the information they need to troubleshoot issues when you initially contact them.

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Topics: Wonderware, Technical Support, TOP Server

Tech Support Corner: To Format or Not to Format OmniServer Items

Posted by Kevin Rutherford on Jul 18, 2019 2:00:00 PM

In case you're not familiar with OmniServer, it is a user-configurable I/O server solution that you can configure through a user-friendly interface to communicate with various devices that do not already have off-the-shelf drivers written for them.

A question that our support engineers at Software Toolbox sometimes receive from both new and veteran OmniServer users alike is whether an item in the OmniServer sequence builder, which is used to build the send and/or receive message for a device protocol, requires a formatting code or not.

Continuing our Tech Support Corner blog series, this blog post covers under what situations a formatting code is required for an item defined in the OmniServer sequence builder of a protocol and when a code isn't required.

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Topics: Wonderware, Technical Support, Automation 101, OmniServer

Key TOP Server for Wonderware V6.7 Features to Be Excited About

Posted by Kevin Rutherford on Jun 27, 2019 2:00:00 PM

Hopefully you received one of my emails or possibly heard from a colleague about our latest TOP Server release.  If not, you may not have heard about the key new features in TOP Server for Wonderware V6.7.

In this post, I'm going to go through some of the key features released in V6.7 in more detail, including a continued focus on security enhancements, updates to the Configuration API capabilities, enhancements to the Torque Tool Ethernet driver and more, including how they benefit you as a TOP Server user.

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Topics: Wonderware, Device Integration, TOP Server

Tech Support Corner: DCOM Horror Story - Part 2 - Locked Out With No Key

Posted by Kevin Rutherford on May 30, 2019 2:00:00 PM

DCOM Security and the headaches it tends to create are undoubtedly familiar to any OPC Classic user in the industrial automation industry. Stories about experienced DCOM woes are just part of the territory.

In this second part of a "DCOM Horror Stories" sidebar to our continuing Tech Support Corner blog series, this blog post covers a DCOM user scenario where the user was a little too thorough in locking down their DCOM configuration, resulting in a locked out system. And it includes a reminder of options that help you avoid DCOM configuration altogether.

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Topics: Wonderware, Device Integration, DCOM, Technical Support, DCOM Horror Stories

Tech Support Corner: DCOM Horror Story - Part 1 - When Cortana Loses Her Voice

Posted by Kevin Rutherford on May 16, 2019 2:00:00 PM

Any OPC Classic user in the industrial automation industry has almost certainly had their interactions with Windows DCOM security.  And most, if not all, are stories that we all shake our heads at and nod in understanding of the difficulties of traversing the pitfalls of DCOM security configuration.

In this first part of a "DCOM Horror Stories" sidebar to our continuing Tech Support Corner blog series, this blog post covers a DCOM user scenario involving the Microsoft Windows Cortana search capabilities being sidelined by DCOM security misconfiguration. Additionally, it covers what options are out there for avoiding DCOM entirely for situations like this.

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Topics: Wonderware, Device Integration, DCOM, Technical Support, TOP Server, DCOM Horror Stories

Did You Know? OmniServer Supports CSV Import/Export

Posted by Kevin Rutherford on May 2, 2019 2:00:00 PM

OmniServer's main purpose is enabling connectivity without custom code for devices that use ‘non-standard’ protocols to communicate such as weight scales, barcode readers, and printers.  And OmniServer does that in a more efficient and cost-effective manner than writing custom code.

Furthering the goal of efficiency and cost-effectiveness, you may or may not be aware that OmniServer supports CSV import and export for speedy configuration of many things including topics, devices and, in the actual protocol itself, items, registers, topic variables and even messages.  On larger projects, this provides a substantial time savings.

In this post continuing our "OmniServer Did You Know?" blog series, we will cover how to use CSV import and export in OmniServer to facilitate faster configuration on larger protocol implementations.

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Topics: Wonderware, Device Integration, Protocols, OmniServer, OmniServer Did You Know

Tech Support Corner: Defining a TOP Server Administrator Password

Posted by Kevin Rutherford on Apr 25, 2019 2:00:00 PM

If you're a TOP Server for Wonderware user, you may or may not be aware of the built-in User Manager that allows you to define user roles and associated permissions when accessing your TOP Server configuration.  As security continues to be a key focus for many process industries, keeping your process communications secure is as important as ever.

Continuing our Tech Support Corner blog series, this blog post covers how TOP Server for Wonderware now prompts users to specify an Administrator password during the installation process to ensure your TOP Server is as secure as possible.

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Topics: Wonderware, Device Integration, Technical Support, TOP Server

Tech Support Corner: Virtualization Best Practices for TOP Server for Wonderware

Posted by Kevin O'Connor on Apr 18, 2019 2:00:00 PM

If you're familiar with the term high availability, then you're also more than likely at least aware of virtualization environments such as VMWare and Hyper-V.  As computer hardware specifications have grown exponentially over the years, virtualization is more and more becoming the norm for hosting of automation control systems.

A common question that our support engineers at Software Toolbox receive from new and veteran TOP Server for Wonderware users alike is whether TOP Server supports virtual environments, which ones and what are the best practices.

Continuing our Tech Support Corner blog series, this blog post covers best practices with respect to using TOP Server for Wonderware in virtualization environments such as VMWare and Hyper-V.

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Topics: Wonderware, Technical Support, Troubleshooting, Automation 101

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Working in industrial automation since 1996, the Software Toolbox team has seen a lot. The level of automation system sophistication of our integrators and users has evolved, each driven by the demands of their market and clients.  Everyone's learning continues as technological change accelerates.

This blog is about sharing from these journeys.  From tips on implementing software, successes our clients have experienced, or new ideas and things to consider in your journey, we'll be sharing them here.

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