Software Toolbox Technical Blog

The OPC UA specification is an evolution on the original OPC Classic specifications that has been designed by the OPC Foundation to supplement, but not render obsolete the existing OPC standards such as DA, HDA, & A&E.  OPC UA is designed to make enterprise-level integration easier, while ensuring compatibility and interoperability with existing OPC DA, HDA, and A&E servers and clients. OPC expert Marc Holbach gives a seminar on all of the details below.

Software Toolbox has been involved with Industrial Automation communications for over 20 years now and some of us for even longer.  When you've done something for such a long time you can forget that many people in this industry or IT don’t know as much about the topic as they would like.

To help share the collective knowledge we've gained throughout the years, we're starting a series of articles on why protocols matter for getting the most out of your projects.

This introductory blog post to the series will discuss my insights starting out in this industry as an Applications Consultant at Software Toolbox with respect to just how important the actual communications protocol and understanding of its strengths and weaknesses can be to the success of a project.

So you just installed a Software Toolbox product and have run into a problem and you have exhausted all the normal troubleshooting steps – what do you do now?

The next step should be to give our support team a call, or shoot us an email. Whether you call or email, the moment you reach out to us a support ticket will be created and your support history is recorded in its entirety in our CRM system for future reference.

This blog post will cover how easy it is to access your current and historical cases with the Software Toolbox support team.