Software Toolbox Technical Blog

Haley Waddell

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Tech Support Corner: Flexible Options for Tag Management in TOP Server

10 min read

By Haley Waddell on Aug 17, 2023 2:00:00 PM

Tags, nodes, points, items, symbols – in our industry, we often see these terms thrown around, but in most instances, we’re all talking about the same thing. From the TOP Server OPC Server's perspective, we refer to them as tags. A tag is an OPC Server software application’s representation of a device address to use for communication. This is how your HMI, SCADA, MES, historian, or other client application is able to consume data. If you’re a TOP Server user, you know that you are required to configure tags to get data from your device, but did you know there are multiple options of how to accomplish this?

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What Can You Count On When Working with Software Toolbox?

6 min read

By Haley Waddell on May 11, 2023 2:00:00 PM

Having expectations, for both oneself and others, plays a vast role in motivation, success and the overall experience one has in virtually any situation. As can be expected, when you're reaching out to the technical support team of any company, there's a good chance you're already in a state of some distress, potentially. As such, an empathetic ear and technically proficient hand on the other end of the line can go a long way to making your day better.

Software Toolbox takes great measures to ensure that all employees are equipped to provide exceptional support and we hold ourselves to a high expectation when delivering solutions to your technical problems. We put ourselves in your shoes wherever possible to understand the stressors motivating your call so we can do our best to deliver. This blog post will highlight some key benefits of working with Software Toolbox.

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We're engineers like you, so this blog focuses on "How to" appnotes, videos, tech team tips, product update announcements, user case studies, and other technical updates.  Subscribe to updates below. Your feedback and questions on posts are always welcomed - just use the area at the bottom of any post.

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