Software Toolbox Technical Blog

It is well known and accepted that, to manage a process, we need to measure the results of that process.  If we start measuring the production output of a machine, the people responsible for running and maintaining that machine are more likely to pay attention and take the necessary decisions to improve its performance.

Every business with any focus on continuous improvement has some system that works for them and has evolved as they have traveled their journey. Some use paper, some use paper and spreadsheets, others use custom solutions, and others use some form of off-the-shelf software.

For over 20 years we’ve helped users get the digital data they have into these various systems, but in the process of doing that, we’ve heard some things from them and seen some patterns we will share in this blog post.

When you live in a remote region that is one of the most arid places on earth, you import your raw materials, and you’re making millions of hectoliters of beer a year, you have to make the most of all the resources you have and leverage what is in abundance in your location.  Namibia Breweries Ltd. (NBL) has a long history of success in a tough environment at their Windhoek site. They have received numerous awards for their innovative approaches to meeting their information system needs.

In this blog post, we’ll share their look into how they use off-the-shelf software and their teams' intellectual know-how and creativity to empower their manufacturing success.  If you read the stories in Automation World or Pro Food World you learned about how Andre Engelbrecht, manager of industrial control systems at NBL, and his teammates Annemarie Kruger, Rolando du Pisani and others unlocked data sources and built a digital smart manufacturing platform across the entire facility.  In this article, we’re going to share the rest of the story of NBL’s integration points, problems solved, and how they leveraged Software Toolbox’s full value proposition as part of their team effort.

Software Toolbox has worked with integrators, users, OEMS and distributors of Wonderware Software products since 1997.  At a Schneider Electric Software conference in 2017, they met a hardware supplier new to the Wonderware user community, , also known as TPI.  It turns out TPI is not new to the vibration monitoring space, though, and has a long history of providing handheld test and measurement equipment. In this video blog...

Our latest release of the OPC Data Client development toolkit provides some exciting new features for leveraging powerful OPC UA technology features including OPC UA complex data support.

In this post, we will cover some of the key reasons the OPC Data Client 2018.1 is an easy, effective method for bringing the power of OPC UA to your custom client applications.

Our  is designed to help professionals that are new to the industrial automation space whether at the start of their careers, or moving into the operations technology (OT) world from an IT or other background.

One of the common challenges in Industrial Integration is communications between different brands or manufacturers’ control devices (PLC, DCS, Drives, RTUs, smart sensors).  While most control devices have methods of communication, and some industry standards have helped, they don’t all communicate using the same methods or protocols, and even if they both have the same serial or Ethernet wiring the difference in communication protocols prevents them from passing information.  It’s the same problem you have if someone calls you on the phone, but doesn’t speak the same language.

While, as humans, we may be able to overcome a difference in dialect, machine communication has to be precise and exact.  Small differences in addressing or data formatting can be enough variation to create communications failure. So how do people overcome this challenge?

Complications of Domains, Workgroups, & Mixed Windows Versions & Solutions

In the Operations Technology or OT world that most of our users live in, it’s normal to have multiple versions of Windows and systems that may not always be setup consistently but we have to make it all work anyway.   Connecting OPC clients and servers when the Windows computers are not on the same version, not in an Active Directory or, using older terminology, a domain, and having everything work well takes skill, and keeping it secure involves a lot of details.

In this blog post, our team asked me to explore with you the details involved to assist you with better understanding Windows Security and to converse more productively with your IT Team.  I’ll also share how you can learn more about how to make things easier on yourself through the use of OPC UA or with Tunneling.

If you’ve seen any of our other posts on TOP Server V6 and its new capabilities, you may have seen us mention the Configuration API.  Unless you’re a developer, you may have been wondering what is that and why would I care?  We’ve been pleasantly surprised by how many of our users have had an interest in this new feature.

Today in this post, I will explore in more detail what an API is, what the configuration API does, how it works at a high level, and provide examples of the type of applications people are using it for.

Over the years, I have run across a number of system integrators asking question about how to connect various systems. One of the common ones I run across is how to connect Wonderware products to other servers or systems.