Software Toolbox Technical Blog

Tech Support Corner: 5 Tips for Using OPC Quick Client

8 min read

By Kevin Rutherford on Sep 2, 2021 2:00:00 PM


If you're a TOP Server for AVEVA (formerly Wonderware) user, you've certainly connected to a device configured in TOP Server using the included OPC Quick Client at one time or another. But if you've just been launching the Quick Client from the TOP Server toolbar, you may be missing some very useful features.

Continuing our Tech Support Corner blog series, this blog post covers five tips you can use to get the most out of your experience using the OPC Quick Client with TOP Server and other OPC DA servers.

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Tech Support Corner: Adding Friendly Topic Names in TOP Server

6 min read

By Kevin Rutherford on Apr 8, 2021 2:00:00 PM


If you're a TOP Server for AVEVA (formerly Wonderware) user, you've certainly connected to a device configured in TOP Server using a topic name. But did you know you can create custom topics called aliases with any meaningful name you would like to represent your devices?

Continuing our Tech Support Corner blog series, this blog post covers how to easily add define meaningful aliases for your devices in TOP Server for use as topics in your client applications.

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Tech Support Corner: Sharing XML Data With OPC Router

7 min read

By Kevin Rutherford on Nov 12, 2020 2:00:00 PM


If you're following our blog posts on integrating XML data, we're discussing methods our tech support team suggests when asked how to integrate XML (eXtensible Markup Language) data with other systems such as OPC clients or servers, databases, devices or even the cloud.

Continuing this discussion on Integrating XML Data (part of our continuing Tech Support Corner blog series), this post covers how to integrate XML data with a variety of other systems including OPC clients and servers, databases, IIoT and more using the OPC Router. 

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Tech Support Corner: Sharing XML File Data With Cogent DataHub

5 min read

By Win Worrall on Nov 5, 2020 2:00:00 PM


If you've read our other posts on sharing XML data, you'll remember that our tech support team regularly gets asked how to integrate XML (eXtensible Markup Language) data with other systems such as OPC clients or servers, databases, devices or even the cloud.

Continuing our discussion on Integrating XML Data (part of our continuing Tech Support Corner blog series), this post covers how to integrate XML data with a variety of other systems including OPC clients and servers, databases and more using the built-in scripting engine and interfaces of Cogent DataHub. 

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Tech Support Corner: Sharing XML File Data With Custom Applications

5 min read

By Ganesh Kalipershad on Oct 29, 2020 2:00:00 PM


If you read our last post on sharing XML data, you may recall that our tech support engineers are regularly asked how to take data provided in an XML (eXtensible Markup Language) format (file or data stream) and share it with other systems such as OPC clients or servers, databases, devices or even the cloud.

In this Integrating XML Data sub-topic of our continuing Tech Support Corner blog series, this post covers how to easily integrate XML data with OPC systems when designing a custom developed application. 

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Tech Support Corner: Sharing XML File Data With Other Systems

5 min read

By Kevin Rutherford on Oct 22, 2020 2:00:00 PM


A question our tech support engineers get asked quite regularly is how to take data stored in an XML (eXtensible Markup Language) file and share it with other systems such as OPC clients or servers, databases, devices or even the cloud.

Continuing our Tech Support Corner blog series, this post covers a high level review of what options are available for integrating XML file data with your other systems. As part of this series, we'll have supplemental posts on each of the options discussed covering how to use them in more detail. 

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Firewall Ports: There's More to It and Why Your IT Team Has Concerns

5 min read

By Win Worrall on Oct 8, 2020 2:00:00 PM

In follow up to my teammate Marc’s post last week around OPC UA and network traffic, this week I’m going to explore firewall ports in more detail. My goal is to help you understand where IT is coming from when they get concerned about any open inbound ports on firewalls. There is more to it than the obvious which is why they ask a lot of questions. This is especially true when one is talking about a connection that is coming from outside the plant firewall, but also even when it’s a port between a business and a production network.

Through understanding more, you’ll be able to have collaborative discussions with your IT team, where you can weigh the risks with IT as your partner, look for options that address the risks, and accomplish the movement of data required to run your business in ways that address your application-specific security concerns.

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Tech Support Corner: When Your IT Team Asks about OPC UA and It's Potential Network Impact

3 min read

By Marc Holbach on Oct 1, 2020 2:00:00 PM


The adoption of OPC UA technology continues to grow more with each passing year.  And for good reason.  OPC UA provides a means to encrypt data as it is transferred between client and server that other client interface options simply do not. But when it comes time to have that discussion with your IT department around whether they are going to let you run OPC UA inside the firewall on a network, they likely will have concerns centered around common IT concerns in networks. 

Continuing our Tech Support Corner blog series, this post covers some common concerns that our support engineers have encountered from process engineers collaborating with their IT department about OPC UA client's and servers running on their network and the factors to consider in those discussions. 

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