Kevin Rutherford

Kevin Rutherford
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Turning Data into Information for More Informed Decisions

Posted by Kevin Rutherford on Jun 13, 2019 2:00:00 PM

With industrial processes, it's only possible to manage what is being effectively measured.  Without keeping tabs on key metrics in a process, you'll never be able to determine if the efficiency of the process is getting better or worse.

In this short blog post, we'll discuss the progression from raw process data to information to the actions that can be taken and decisions that can be made using that information.  We'll also discuss how the context (or how you're looking at data) can affect the information you're consuming.

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Topics: Industrial Decisions, Flow

Latest Galaxy Toolbox Features to Be Excited About in the V2.10 Release

Posted by Kevin Rutherford on Jun 6, 2019 2:00:00 PM

As you are probably aware, Galaxy Toolbox is a suite of productivity add-ins that incorporates powerful additional functionality into the Wonderware ArchestrA IDE including graphics conversion and object instance status monitoring.

In this blog post, I'll briefly reintroduce why all Wonderware System Platform users should be aware of Galaxy Toolbox and cover what's new in the latest release.

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Topics: Wonderware, Archestra, Galaxy Toolbox, DWG

Tech Support Corner: DCOM Horror Story - Part 2 - Locked Out With No Key

Posted by Kevin Rutherford on May 30, 2019 2:00:00 PM

DCOM Security and the headaches it tends to create are undoubtedly familiar to any OPC Classic user in the industrial automation industry. Stories about experienced DCOM woes are just part of the territory.

In this second part of a "DCOM Horror Stories" sidebar to our continuing Tech Support Corner blog series, this blog post covers a DCOM user scenario where the user was a little too thorough in locking down their DCOM configuration, resulting in a locked out system. And it includes a reminder of options that help you avoid DCOM configuration altogether.

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Topics: Wonderware, Device Integration, DCOM, Technical Support, DCOM Horror Stories

Top 3 Dream Report Features to Be Excited About in the V5.0 Release

Posted by Kevin Rutherford on May 23, 2019 2:00:00 PM

You may or may not be familiar with Dream Report - a real-time report generator that is quickly and easily configurable via a very easy-to-use interface with a ton of flexibility relating to not only collection and archiving of data and alarms but also for analysis and options for report generation.

In this post, I'll review three of the top features released in the recent V5.0 release of Dream Report and how they benefit you, either as an new or existing Dream Report user.

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Topics: reporting, Dream Report

Tech Support Corner: DCOM Horror Story - Part 1 - When Cortana Loses Her Voice

Posted by Kevin Rutherford on May 16, 2019 2:00:00 PM

Any OPC Classic user in the industrial automation industry has almost certainly had their interactions with Windows DCOM security.  And most, if not all, are stories that we all shake our heads at and nod in understanding of the difficulties of traversing the pitfalls of DCOM security configuration.

In this first part of a "DCOM Horror Stories" sidebar to our continuing Tech Support Corner blog series, this blog post covers a DCOM user scenario involving the Microsoft Windows Cortana search capabilities being sidelined by DCOM security misconfiguration. Additionally, it covers what options are out there for avoiding DCOM entirely for situations like this.

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Topics: Wonderware, Device Integration, DCOM, Technical Support, TOP Server, DCOM Horror Stories

Improving Productivity and Profitability with Faster, More Consistent Decisions

Posted by Kevin Rutherford on May 9, 2019 2:00:00 PM

To manage a process well, it's about more than just producing.  It's necessary to measure how efficiently that process is producing.  A process increases in profitability as it runs more efficiently (producing the same amount using the least amount of resources).

In this short blog post, we'll discuss some of the metrics or key performance indicators (KPIs) that should be available for a particular process and how measuring those KPIs can increase the profitability of your operations.  And we'll discuss how you probably already have the raw data sitting there and how you can turn that raw data into actionable information.

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Topics: Industrial Decisions, Flow

Did You Know? OmniServer Supports CSV Import/Export

Posted by Kevin Rutherford on May 2, 2019 2:00:00 PM

OmniServer's main purpose is enabling connectivity without custom code for devices that use ‘non-standard’ protocols to communicate such as weight scales, barcode readers, and printers.  And OmniServer does that in a more efficient and cost-effective manner than writing custom code.

Furthering the goal of efficiency and cost-effectiveness, you may or may not be aware that OmniServer supports CSV import and export for speedy configuration of many things including topics, devices and, in the actual protocol itself, items, registers, topic variables and even messages.  On larger projects, this provides a substantial time savings.

In this post continuing our "OmniServer Did You Know?" blog series, we will cover how to use CSV import and export in OmniServer to facilitate faster configuration on larger protocol implementations.

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Topics: Wonderware, Device Integration, Protocols, OmniServer, OmniServer Did You Know

Tech Support Corner: Defining a TOP Server Administrator Password

Posted by Kevin Rutherford on Apr 25, 2019 2:00:00 PM

If you're a TOP Server for Wonderware user, you may or may not be aware of the built-in User Manager that allows you to define user roles and associated permissions when accessing your TOP Server configuration.  As security continues to be a key focus for many process industries, keeping your process communications secure is as important as ever.

Continuing our Tech Support Corner blog series, this blog post covers how TOP Server for Wonderware now prompts users to specify an Administrator password during the installation process to ensure your TOP Server is as secure as possible.

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Topics: Wonderware, Device Integration, Technical Support, TOP Server

Preview the Future of Non-Standard Protocol Creation

Posted by Kevin Rutherford on Apr 11, 2019 2:00:00 PM

If you're familiar with OmniServer, you know that OmniServer is frequently used for accessing information from devices that use ‘non-standard’ protocols to communicate such as weight scales, barcode readers, and printers either over serial connections or Ethernet connections.

With the advent of touchscreen technology and the increasing availability and familiarity with drag-and-drop functionality across computer systems and applications, we feel it is important to evolve the OmniServer user experience to be more inline with current technologies and user expectations regarding ease-of-use.

In this blog post, we will cover a visual protocol builder we've been working on for OmniServer, showing you the key enhancements to the user experience that will make integrating your non-standard devices easier than ever.  And you'll be given the chance to request more information and consideration for our new beta program.

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Topics: Wonderware, Device Integration, Protocols, OmniServer, OmniServer Did You Know

Tech Support Corner: Did You Know about TOP Server Language Support for German, Chinese and Japanese?

Posted by Kevin Rutherford on Mar 28, 2019 2:00:00 PM

Our technical support engineers at Software Toolbox work with users like you from around the globe to keep their TOP Server for Wonderware implementations running with the highest performance and reliability possible.  Yet, many engineers pride themselves on their ability to self-help, as well.

To that end, in a continuance of our "Tech Support Corner" blog series, I'd like to review TOP Server localized language support for German, Japanese and Chinese that is included with TOP Server.  For our users whose primary language is not English living in regions speaking one of the supported localized languages, I'll show you how to take advantage of this support to enhance your overall user experience and self-help journey.

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Topics: Wonderware, Device Integration, Technical Support

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Working in industrial automation since 1996, the Software Toolbox team has seen a lot. The level of automation system sophistication of our integrators and users has evolved, each driven by the demands of their market and clients.  Everyone's learning continues as technological change accelerates.

This blog is about sharing from these journeys.  From tips on implementing software, successes our clients have experienced, or new ideas and things to consider in your journey, we'll be sharing them here.

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