Tech Support Corner: DCOM Horror Story - Part 2 - Locked Out With No Key

Posted by Kevin Rutherford on May 30, 2019 2:00:00 PM

DCOM Security and the headaches it tends to create are undoubtedly familiar to any OPC Classic user in the industrial automation industry. Stories about experienced DCOM woes are just part of the territory.

In this second part of a "DCOM Horror Stories" sidebar to our continuing Tech Support Corner blog series, this blog post covers a DCOM user scenario where the user was a little too thorough in locking down their DCOM configuration, resulting in a locked out system. And it includes a reminder of options that help you avoid DCOM configuration altogether.

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Topics: Wonderware, Device Integration, DCOM, Technical Support, DCOM Horror Stories

Tech Support Corner: DCOM Horror Story - Part 1 - When Cortana Loses Her Voice

Posted by Kevin Rutherford on May 16, 2019 2:00:00 PM

Any OPC Classic user in the industrial automation industry has almost certainly had their interactions with Windows DCOM security.  And most, if not all, are stories that we all shake our heads at and nod in understanding of the difficulties of traversing the pitfalls of DCOM security configuration.

In this first part of a "DCOM Horror Stories" sidebar to our continuing Tech Support Corner blog series, this blog post covers a DCOM user scenario involving the Microsoft Windows Cortana search capabilities being sidelined by DCOM security misconfiguration. Additionally, it covers what options are out there for avoiding DCOM entirely for situations like this.

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Topics: Wonderware, Device Integration, DCOM, Technical Support, TOP Server, DCOM Horror Stories

Did You Know? OmniServer Supports CSV Import/Export

Posted by Kevin Rutherford on May 2, 2019 2:00:00 PM

OmniServer's main purpose is enabling connectivity without custom code for devices that use ‘non-standard’ protocols to communicate such as weight scales, barcode readers, and printers.  And OmniServer does that in a more efficient and cost-effective manner than writing custom code.

Furthering the goal of efficiency and cost-effectiveness, you may or may not be aware that OmniServer supports CSV import and export for speedy configuration of many things including topics, devices and, in the actual protocol itself, items, registers, topic variables and even messages.  On larger projects, this provides a substantial time savings.

In this post continuing our "OmniServer Did You Know?" blog series, we will cover how to use CSV import and export in OmniServer to facilitate faster configuration on larger protocol implementations.

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Topics: Wonderware, Device Integration, Protocols, OmniServer, OmniServer Did You Know

Tech Support Corner: Defining a TOP Server Administrator Password

Posted by Kevin Rutherford on Apr 25, 2019 2:00:00 PM

If you're a TOP Server for Wonderware user, you may or may not be aware of the built-in User Manager that allows you to define user roles and associated permissions when accessing your TOP Server configuration.  As security continues to be a key focus for many process industries, keeping your process communications secure is as important as ever.

Continuing our Tech Support Corner blog series, this blog post covers how TOP Server for Wonderware now prompts users to specify an Administrator password during the installation process to ensure your TOP Server is as secure as possible.

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Topics: Wonderware, Device Integration, Technical Support, TOP Server

Preview the Future of Non-Standard Protocol Creation

Posted by Kevin Rutherford on Apr 11, 2019 2:00:00 PM

If you're familiar with OmniServer, you know that OmniServer is frequently used for accessing information from devices that use ‘non-standard’ protocols to communicate such as weight scales, barcode readers, and printers either over serial connections or Ethernet connections.

With the advent of touchscreen technology and the increasing availability and familiarity with drag-and-drop functionality across computer systems and applications, we feel it is important to evolve the OmniServer user experience to be more inline with current technologies and user expectations regarding ease-of-use.

In this blog post, we will cover a visual protocol builder we've been working on for OmniServer, showing you the key enhancements to the user experience that will make integrating your non-standard devices easier than ever.  And you'll be given the chance to request more information and consideration for our new beta program.

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Topics: Wonderware, Device Integration, Protocols, OmniServer, OmniServer Did You Know

Tech Support Corner: Did You Know about TOP Server Language Support for German, Chinese and Japanese?

Posted by Kevin Rutherford on Mar 28, 2019 2:00:00 PM

Our technical support engineers at Software Toolbox work with users like you from around the globe to keep their TOP Server for Wonderware implementations running with the highest performance and reliability possible.  Yet, many engineers pride themselves on their ability to self-help, as well.

To that end, in a continuance of our "Tech Support Corner" blog series, I'd like to review TOP Server localized language support for German, Japanese and Chinese that is included with TOP Server.  For our users whose primary language is not English living in regions speaking one of the supported localized languages, I'll show you how to take advantage of this support to enhance your overall user experience and self-help journey.

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Topics: Wonderware, Device Integration, Technical Support

Video Tutorial: Real-Time Collection for Omron FINS Ethernet

Posted by Kevin Rutherford on Mar 21, 2019 2:00:00 PM

If you're reading this, you likely have at least one Omron PLC being used in your industrial process and need to integrate data from that process.

In this video blog, I'll show you how to get started using our Omron FINS Ethernet driver to connect and gather real-time process data from Omron FINS Etheret PLCs for Wonderware applications.

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Topics: Wonderware, Device Integration, TOP Server, Video Tutorials, Omron

How to Integrate Your S7-1500 via OPC UA using TOP Server for Wonderware

Posted by Marc Holbach on Mar 7, 2019 2:00:00 PM

In recent years, many of our users have let us know they are adopting the latest Siemens technology, particularly S7-1500 controllers.  And, with that adoption of those controllers, users have been asking for connectivity via the symbolic optimized block addressing.  So we added a Siemens Plus Suite to enable connectivity to new and legacy Siemens devices.

This post focuses specifically on the general steps required to integrate S7-1500 controllers by connecting to their embedded OPC UA server using TOP Server for Wonderware.

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Topics: Wonderware, Device Integration, OPC UA, Protocols, drivers, connectivity, Siemens

Video Tutorial: Redundant OPC Connectivity with Cogent DataHub

Posted by Win Worrall on Feb 21, 2019 2:00:00 PM

For many industries, where having access to process data is critical, it's common to implement redundancy on many levels to ensure there is no disruption to data collection.  While there are different levels of redundancy, the one we see users most interested in is with OPC data source redundancy.

The following short video blog demonstrates step-by-step just how easy it is to configure the Cogent DataHub to handle redundant failover between OPC UA data sources, OPC DA data sources and more.

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Topics: Device Integration, OPC UA, Redundancy, OPC, OPC DA, OPC Redundancy, DataHub, Video Tutorials

Did You Know? How to Integrate Virtual COM Devices with OmniServer

Posted by Kevin Rutherford on Feb 14, 2019 2:00:00 PM

If you're familiar with OmniServer, you likely already know how OmniServer is commonly used to retrieve information from devices that use ‘non-standard’ protocols to communicate such as weight scales, barcode readers, and printers either over serial connections or Ethernet connections.

However, with the advent of USB connectivity, many such devices that would have traditionally been a serial/COM device now physically connect to a machine via USB, instead.

Continuing our "OmniServer Did You Know?" blog series, we will cover how OmniServer can easily connect to USB or serial-to-Ethernet devices that are mapped virtually as Serial/COM devices.

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Topics: Wonderware, Device Integration, Protocols, OmniServer, OmniServer Did You Know

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Working in industrial automation since 1996, the Software Toolbox team has seen a lot. The level of automation system sophistication of our integrators and users has evolved, each driven by the demands of their market and clients.  Everyone's learning continues as technological change accelerates.

This blog is about sharing from these journeys.  From tips on implementing software, successes our clients have experienced, or new ideas and things to consider in your journey, we'll be sharing them here.

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