Did You Know? Monitoring OmniServer Polling Statistics

Posted by Marc Holbach on Jun 22, 2017 2:00:00 PM

A common question I run into when talking to OmniServer users is "How can I gain more visibility into what is going on with my OmniServer."  After all, a primary concept for an OPC Server is to be invisible – to be a transparent converter between the protocol used by a device, and that used by your SCADA or HMI (i.e. OPC, Wonderware SuiteLink, etc.).

While there are a number of answers to how you can be more aware of what is going on with your system, this fourth post in our "OmniServer Did You Know?" blog series focuses on the importance of system tags, and specifically how they can be used in the OmniServer to query the health of the server as a whole, as well as individual device connections.

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Topics: Wonderware, Device Integration, Protocols, Troubleshooting, OmniServer, OmniServer Did You Know

Industrial Communications Protocols Matter: Focus on Troubleshooting

Posted by Marc Holbach on Feb 9, 2017 2:00:00 PM

At its core, a communication protocol is just the ‘language’ that devices speak, right? Just a collection of rules that govern how components of a system are going to interact with each other, and what the capabilities of the system might look like.

In this post, I will discuss why you should bother learning anything about communication protocols in the first place. I will discuss the value of knowing what a communication standard is and why some people (myself included) commit so much time to learning them.

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Topics: Device Integration, Protocols, Troubleshooting

Minimize Downtime with TOP Server Troubleshooting Tools

Posted by Lauren Conrad on Jul 19, 2016 12:33:10 PM

In this blog, we will cover the built-in startup and testing features included in the TOP Server including a video link to see these tools in action.

These tools include a sample OPC client that can help with quickly testing connectivity to your devices, as well as device-to-server level and server-to-client level communication diagnostics. The user interface displays important informational messages, as well as communication warnings and errors. Also available is extensive and easy to navigate help documentation.

We’ll briefly discuss each of these tools and take a look at a video which walks us through the use of each of these tools and points us to further troubleshooting resources at Software Toolbox.

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Topics: Wonderware, Technical Support, Troubleshooting

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