Software Toolbox Technical Blog

You may or may not be aware that our technical support team at Software Toolbox maintains, updates and adds new content to an extensive knowledge base built from answers to all of your questions from over the years.  We like to frequently review which of our knowledge base articles have been used the most to see what users like you need help with and what is most relevant.

Continuing our Tech Support Corner blog series, this blog post covers the why's and how's of using the popular and powerful network analysis tool called Wireshark as an additional tool in your troubleshooting arsenal.

The New Year is a time of renewal, new projects, new challenges, and for some of you, new roles, or new people on your teams.

In this blog post, we provide a quick reference to resources from the past year that should be helpful to you and your colleagues.  If you aren't already subscribed to our blog, we encourage you to subscribe. We publish new content about once a week, sometimes more often, and you can control when you are notified about new content.

The technical support team here at Software Toolbox maintains an extensive knowledge base built from answers to all of your questions from over the years.  Each month, we like to review which of our knowledge base articles have been used the most to see what users like you need help with.

With our monthly series called “Tech Support Corner”, we will bring you those most popular answers with additional helpful details and tips.  This month’s blog post covers the ins and outs of TOP Server operating system support by version, including how to identify your support/maintenance expiration, the importance of applying support/maintenance renewals and more.

If you haven't received one of my emails or heard from a colleague about our latest TOP Server release, you may not have heard about the key new features in TOP Server V6.6.

In this post, I'm going to go through some of the key features released in V6.6 in more detail, including further security enhancements, a new EUROMAP 63 driver, enhanced CNC machine access, telemetry performance, and how they benefit you as a TOP Server user.

I'm sure you've all at least had some interaction with Modbus, working in the automation industry.  It's one of the most widely used protocols (if not the most widely used) in the world.  Which is both its blessing and its curse, to some extent.

Given how long Modbus has been around and in use as an "open" protocol (starting in 1979), there have been many different interpretations of Modbus throughout the years.  And with those different Modbus interpretations, much confusion about the different terminology for accessing data.

In this blog post, I will step through the basics of Modbus addressing including how offsets come into play, and how they affect what addresses to use in TOP Server for AVEVA applications.

If you're reading this post, you're more than likely working in the oil and gas industry, and you probably have flow computers and devices from different vendors storing historical EFM (Electronic Flow Measurement) data.  And, if your company is anything like the other companies in that industry, you use that EFM data for analysis, custody transfer and production optimization using one of the common EFM flow measurement analysis packages such as Flow-Cal, Quorum PGAS or even CSV or SQL.

In this blog post, I'll cover the video how-to resources available to help you get started using our EFM Suite for TOP Server to poll and export collected EFM data from various flow computers for Wonderware applications.

If you're in the oil and gas industry, you're aware that, flow computers and devices from different vendors store historical EFM (Electronic Flow Measurement) data that is used for analysis, custody transfer and production optimization.  To that end, oil and gas companies use several EFM flow measurement analysis packages such as Flow-Cal, Quorum PGAS or even CSV or SQL to store and analyze that collected EFM data.

In this video blog, I'll show you how to get started using our EFM Exporter plug-in for TOP Server to poll and export collected EFM data from various flow computers for Wonderware applications.

Earlier this year, we shared the story of how Namibia Breweries Ltd is using off-the-shelf open OPC software in their operations management system.  In that story, we shared how we had learned making beer in one of the world’s driest places takes some unique approaches to power sourcing, water management, and really all resources.

We visited with Namibia Brewing again recently when they attended the X-Change 2018 conference in the beautiful Central Drakensberg region of South Africa.   I had the chance to sit down with Annemarie Kruger, Renaldo Du Pisani, and Andre Engelbrecht and, in this blog post, you'll learn about how they have continued to evolve their system since I visited their site in 2017.